Marta Garcia Gomez

Marta Garcia Gomez Email and Phone Number

Logistics Specialist at Vortex Restaurant Equipment @ Vortex Restaurant Equipment
vancouver, british columbia, canada
Marta Garcia Gomez's Location
Vancouver, British Columbia, Canada, Canada
About Marta Garcia Gomez

Experienced operations manager with a proven track record of leading and coordinating a dynamic teams. Skilled in fostering effective communication across multiple departments, including Logistics, HR, Vehicle Repair, and Accounting, to optimize team performance and achieve outstanding results. Recognized as a mentor, having successfully guided and empowered trainees nationwide, instilling a culture of leadership, resilience, and a "Yes-Mentality" approach for professional and personal growth. Adept at delivering exceptional customer satisfaction, consistently achieving an 87% completely satisfied customer rate through the implementation of the "Perfect Transaction Process" and effective incident resolution strategies. Known for expertise in time management training and improving operational efficiency, providing assistant managers with the tools to prioritize tasks and meet weekly deadlines. Proficient in multitasking within a fast-paced environment, overseeing vehicle rentals, customer inquiries, and staff performance to drive revenue and customer satisfaction. Demonstrated commitment to fostering a positive work culture through innovative employee recognition programs and team-building activities.

Marta Garcia Gomez's Current Company Details
Vortex Restaurant Equipment

Vortex Restaurant Equipment

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Logistics Specialist at Vortex Restaurant Equipment
vancouver, british columbia, canada
Employees:
11
Marta Garcia Gomez Work Experience Details
  • Vortex Restaurant Equipment
    Logistics Specialist
    Vortex Restaurant Equipment Feb 2024 - Present
    Vancouver, British Columbia, Canada
    - Coordinate warehouse operations for efficient storage and retrieval of restaurant equipment- Arrange transportation for timely delivery of equipment to customers- Implement cost-effective logistics solutions to optimize delivery processes- Collaborate with suppliers and shipping companies to maintain smooth logistics operations- Monitor and track shipments to ensure on-time delivery and customer satisfaction- Resolve any transportation or logistics issues that may arise promptly- Maintain accurate records of inventory, shipments, and logistics activities
  • Enterprise Holdings
    Branch Manager Santiago Aeropuerto
    Enterprise Holdings Mar 2023 - Nov 2023
    Santiago Aeropuerto
    1. Operational Leadership: - Overseeing the daily operations of the branch, ensuring smooth and efficient vehicle rental processes and excellent customer service. - Managing a team of employees, providing guidance, coaching, and support to ensure high performance and employee development.2. Sales and Business Development: - Driving sales initiatives and strategies to achieve revenue targets and maximize profitability. - Developing and nurturing relationships with local businesses and organizations to generate rental opportunities and expand the customer base.3. Customer Experience and Retention: - Fostering a customer-centric culture within the branch, ensuring exceptional customer service and satisfaction at all touchpoints. - Implementing customer retention initiatives and resolving escalated customer concerns to maintain a high level of loyalty and repeat business.4. Fleet Management and Maintenance: - Monitoring the branch's vehicle fleet, coordinating with maintenance facilities, and ensuring that all vehicles are properly maintained and meet quality standards.5. Financial Management: - Managing the branch's budget, controlling expenses, and optimizing operational costs while delivering strong financial performance.6. Compliance and Risk Management: - Ensuring adherence to company policies, procedures, and standards, including safety protocols, legal regulations, and risk management practices. - Upholding the highest standards of integrity, professionalism, and ethical conduct in all branch operations.
  • Enterprise Holdings
    Branch Manager Oficina Barcelona Sants
    Enterprise Holdings Sep 2021 - Mar 2023
    Barcelona Sants
  • Enterprise Holdings
    Branch Manager Oficina Pamplona
    Enterprise Holdings Nov 2019 - Sep 2021
    Pamplona/Iruña, Comunidad Foral De Navarra, España
  • Enterprise Holdings
    Assistant Manager Barcelona Aeropuerto
    Enterprise Holdings Mar 2019 - Nov 2019
    Barcelona, Cataluña, España
  • Enterprise Holdings
    Manager Trainee Oficinas Santander / Bilbao
    Enterprise Holdings May 2018 - Mar 2019
    Santander, Cantabria
  • Shiseido
    Marketing Communication Manager
    Shiseido Apr 2017 - Mar 2018
    Santander Y Alrededores, España
    Conceptualize and design digital and print materials including, but not limited to, packaging, promotional materials, advertisements, and social media content, ensuring alignment with brand guidelines and marketing objectives.Collaborate closely with cross-functional teams including marketing, product development, and creative teams to develop visual concepts that effectively communicate the brand's message and resonate with the target audience.Create and prepare production-ready artwork, ensuring accurate and high-quality output for various mediums such as digital and print, and collaborating with vendors and printers as needed.Contribute to the development and maintenance of Shiseido's visual identity and brand standards, ensuring consistency across all touchpoints and materials.Stay updated on design trends, industry best practices, and emerging technologies to continuously improve and innovate the brand's visual communication strategies.Participate in brainstorming sessions and creative meetings to generate innovative concepts and ideas for new product launches, marketing campaigns, and brand activations.Provide design support for presentations, sales materials, and other collateral as needed to support various departments within the organization.Manage and prioritize multiple design projects simultaneously, effectively balancing creative excellence with project deadlines and stakeholder feedback.Utilize design software and tools proficiently to create mock-ups, prototypes, and finalize designs, while also considering production feasibility and cost-effectiveness.Contribute to the development of visual content for Shiseido's digital platforms and e-commerce initiatives, ensuring compelling and engaging user experiences in alignment with the brand's digital strategy.
  • Leroy Merlin France
    Customer Service Representative
    Leroy Merlin France Jan 2015 - Aug 2016
    1. Greet and assist customers in a friendly and professional manner, providing guidance and information about products, services, and store policies.2. Respond to customer inquiries, requests, and complaints via in-person interactions, phone calls, emails, or chat, ensuring timely and satisfactory resolutions.3. Process customer transactions accurately and efficiently, including sales, returns, exchanges, and special orders, while maintaining a high level of attention to detail.4. Provide product recommendations and advice to customers based on their specific needs, preferences, and project requirements, demonstrating product knowledge and expertise.5. Maintain a clean, organized, and inviting customer service area, including the handling and display of merchandise, to enhance the overall shopping experience for customers.6. Assist with resolving logistical issues, such as product availability, delivery schedules, and stock checks, to meet customer expectations and minimize any potential disruptions.7. Collaborate with other departments, such as sales, inventory management, and logistics, to address customer concerns and ensure smooth interactions across the store's various functions.8. Educate customers about ongoing promotions, special events, and loyalty programs, encouraging engagement and participation in relevant store initiatives.9. Seek opportunities for continuous improvement in customer service processes, contributing ideas and feedback to enhance the overall customer experience and service quality.10. Adhere to company policies and procedures related to customer interactions, confidentiality, payment processing, and store security to uphold integrity and professionalism in all customer service activities.
  • Santander Bank, N.A.
    Risk Consultant
    Santander Bank, N.A. Apr 2014 - Jan 2015
    1. Research and Analysis: - Conducting research on industry trends, regulatory requirements, and best practices in risk management. - Analyzing data and compiling reports to support risk assessments and recommendations.2. Support in Risk Assessments: - Assisting in the identification and evaluation of potential risks within the organization's operations, processes, and systems. - Contributing to risk assessment processes by gathering information, participating in meetings, and documenting findings.3. Documentation and Reporting: - Assisting in the development and maintenance of risk registers, risk matrices, and other risk management documentation. - Supporting the preparation of risk reports and presentations for internal stakeholders and clients.4. Compliance Assistance: - Collaborating with the team to ensure that the organization's risk management practices align with relevant regulations and industry standards. - Participating in compliance reviews and assessments to identify areas of non-compliance and potential risks.5. Process Improvement: - Contributing ideas and feedback to enhance risk management processes and procedures to mitigate potential threats and vulnerabilities. - Supporting the implementation of risk mitigation strategies and action plans to improve overall risk resilience.

Marta Garcia Gomez Education Details

Frequently Asked Questions about Marta Garcia Gomez

What company does Marta Garcia Gomez work for?

Marta Garcia Gomez works for Vortex Restaurant Equipment

What is Marta Garcia Gomez's role at the current company?

Marta Garcia Gomez's current role is Logistics Specialist at Vortex Restaurant Equipment.

What schools did Marta Garcia Gomez attend?

Marta Garcia Gomez attended University Of Cantabria, University Of Cantabria, University Of Oviedo.

Who are Marta Garcia Gomez's colleagues?

Marta Garcia Gomez's colleagues are Amanda Enair, Li Fan, Wing Shan Chan, Kazuki Unzei, Mari Tanaka, Asami Tsukada, Isabelle Spence.

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