Marta Ramus Email & Phone Number

Kraków, Pl

Kraków, Woj. Małopolskie, Polska

Project Management (indirect):- Initiate new projects with clients, determining team composition, necessary qualifications, and seniority.- Plan and conduct recruitment for projects.- Establish organization methods, tools, and communication plans.- Assist clients in efficient project execution through regular meetings with client leaders to discuss status and potential risks, collaborating with team leaders, and recruiting for vacant positions.Engineer Support:- Conduct regular meetings to monitor satisfaction levels.- Plan and assist in career development, promotions, and salary increases.- Facilitate both internal and external integration with the company and clients.- Address and resolve any issues or obstacles encountered.Client Support:- Build and maintain relationships and trust.- Assist in planning, recruit for projects, identify risks and threats, and organize visits.Risk Management:- Manage risks associated with teams, projects, and client relationships.Pre-Sales Support:- Collaborate with BDMs in discussions with potential clients, providing technological insights, project quality assessments, and evaluating collaboration feasibility from both technological and human perspectives.Interdepartmental Collaboration:- Work with HR, Administration, Finance, and Marketing to develop or modify processes, collaborate with the Recruitment department, and implement shared processes such as recruitment, annual reviews, raises, training, and satisfaction monitoring.Collaboration with HoD and Management:- Analyze market and macroeconomic conditions to develop common strategies.- Propose changes to existing processes, best practices, or tools used in daily operations.Reporting:- Oversee reporting of work hours, engineer satisfaction, client satisfaction, and risk assessments.Client Billing:- Calculate engineer hours, verify data accuracy, issue invoices, and resolve any potential issues.

Kraków, Woj. Małopolskie, Polska

Cracow, Lesser Poland District, Poland

- Performing functional and non-functional testing on different web browsers, operating systems and mobile devices. Performing ad hoc, smoke testing, sanity testing. GUI and usability testing, performance tests. Ran regression testing in collaboration with other team members.- Actively using JIRA board. Documenting and reporting software defects, define severity and priority for each defect. Tracking bugs through their life cycle.- Defining test objectives, wrote and executed test cases and test scenarios to ensure that software products meet quality requirements. - Working in the agile environment. Participated in daily scrum meetings and other requires QA meetings such as planning, review, retrospective, QA status and update meetings.- Reviewing software documentation to ensure technical accuracy, compliance, or completeness. Gathering requirements from the game producer and analyzed them for testing perspective. Collaborating with developers and QA.

Cracow, Lesser Poland District, Poland

- Diagnosis and repairing of computer equipment.- Supervising the functioning of infrastructure.- Training staff on how to use specific computer programs.- Local area network administration.

Cracow, Lesser Poland District, Poland

- Running active and diverse marketing activities.- IT services for customers and trainers.- Creating offers along with graphic processing of pictures.- Coordinating the correct course of training.- Direct and intermediary contact with customers.

Postgraduate Degree, It Business Management

• Strategic Management in IT • Product Development & Design Thinking Workshop • Modern Economics • Entrepreneurship and innovation in IT •.

Postgraduate Degree, Software Testing

• Automation techniques and tools • Managing and documenting the test process • Testing tools and techniques • Operating systems •.

Postgraduate Degree, Web Application Programming

• Fundamentals of software design • Java web application programming • Web application programming on .NET platforms • Web application.

Master'S Degree, Electronic Administration

Bachelor'S Degree, Electronic Administration