E-commerce management, content creation, team leadership, and operational oversight. As Studio Manager, I spearheaded the development and execution of the e-commerce business strategy, managed imagery and content creation processes, and ensured seamless collaboration with digital teams to achieve financial targets. I played a key role in aligning online assortment and imagery strategy with overall business objectives, while optimizing marketing and merchandising efforts. Additionally, I acted as an in-house expert, facilitated training, and explored innovative approaches to product photography styling. As Studio Coordinator, I demonstrated proficiency in generating reports, streamlining processes, coordinating schedules, managing inventory, and handling inquiries, contributing to increased studio efficiency and productivity. Overall, my experiences showcase strong leadership, strategic thinking, and operational excellence in driving online business growth and enhancing customer experience.

• Deliver sales training to help new members of staff sell promoted products.• Assist the store manager in planning and implementing strategies to attract customers, retail store operations, orders and payments.• Communicate with clients and evaluate their needs.• Conduct regular audits to ensure customer service techniques are functional and attractive.

• Delivered exceptional service, greeting and serving customers in a timely, friendly manner. • Supported with restaurant set up, clean-up, prep work and equipment maintenance.• Resolved complaints from guests by listening to issues and notifying restaurant manager.• Helped to train in new members of staff.

• Supported Manager and Director of Studies in improving operations and resolving issues.• Daily administration tasks, gained valuable experience of converting leads into sales through online and telephone, prevention of error recurrence and NBA, data analysis, feedback.• Worked closely with lecturers to establish and deliver services to meet student needs.• Researched and updated all required materials needed for firm and partners.• Performed initial client assessment and analysis to begin research process.

• Worked closely with Coordinators to maintain optimum levels of communication for the effective and efficient completion of projects, produced regular updates on education developments. Obtained documents, clearances, certificates, and approvals from local, state, and federal agencies.• Ensured adherence to Higher Education regulations for continued company compliance.• Other tasks including: organization of Coordinator meetings; preparation of project budgets; internal communications; strategic planning; promoting lectures and exhibitions.

• Exceeded specific team goals by collaborating with staff to share and implement best practices.• Provided support for CEO and sales team in managing operation workflow.• Routed agreements, contracts, and invoices through the signature process.• Verified documents and associated records to catch and resolve discrepancies.