Martha Avila Email & Phone Number

Fort Lauderdale, Fl, Us

Miami, Florida, Us

Us

-Led client relationship management initiatives, resulting in a 20% increase in book of business by implementing and offering SaaS product.-Conducted personalized and comprehensive demonstrations and training sessions to optimize the client experience, fostering engagement and active usage of the product.-Provided exceptional support, proactive engagement, and strategic solutions, enhancing client satisfaction and loyalty.-Collaborated closely with internal teams to address and resolve escalated issues, fostering cross-departmental cooperation and ensuring seamless service delivery to meet and exceed client expectations.-Monitored performance metrics and generated comprehensive quarterly business reviews, presenting actionable insights to accounts for informed decision-making.

Coral Gables, Florida, Us

-Assisted the Chief Legal Officer in hotel acquisition, development, and lending deals, streamlining business plans, and ensuring compliance and legal risk mitigation.-Drafted, administered, and negotiated contracts for diverse business transactions, conducted in-depth research, and managed cross-functional projects.

Copenhagen, Capital Region Of Denmark, Dk

-Cultivated and maintained strong client relationships, serving as the primary point of contact and gaining an understanding of their unique needs.-Implemented proactive strategies and streamlined operations, resulting in improved efficiency.

Coral Gables, Fl, Us

-Spearheaded communication and collaboration efforts between residents and City Commissioners, ensuring effective exchange of information and feedback and driving decision-making.-Cultivated relationships with government officials, industry associations, and advocacy groups to represent the city's interests in policy discussions.-Drafted influential policy recommendations, position statements, and advocacy materials; achieved significant results, including plastic bag ban and paid paternity leave for city employees.

Miami, Florida, Us

- Orchestrated Commissioner Levine Cava's busy schedule, including meetings, appointments, and speaking engagements, optimizing time efficiency and prioritization.- Demonstrated utmost discretion and confidentiality in handling sensitive information, such as legal matters, strategic discussions, and personal communications.- Organized and managed events hosted by Commissioner Levine Cava, ranging from community gatherings to official functions, overseeing logistical details and participant engagement.

Palmetto Bay, Florida, Us

-Led the development and execution of a comprehensive field strategy to support Commissioner Daniella Levine Cava's campaign goals, including voter outreach, volunteer engagement, and community events.- Developed recruitment strategies to expand the campaign's volunteer base, effectively harnessing grassroots support for door-to-door canvassing, phone banking, and event staffing. - Managed voter data and utilized CRM tools to track engagement, monitor progress, and refine field strategies based on real-time data analysis.- Collaborated with local organizations, advocacy groups, and community leaders to build strategic alliances and enhance campaign visibility within diverse communities.

Miami, Florida, Us

-Organized team logistics and interviews for a research project that resulted in annual savings for the Miami-Dade Police Department.-Assisted with the managing of ongoing projects and helped plan and coordinate Dade Days in Tallahassee, FL, as well as other community events.- Supported the county’s Intergovernmental Affairs team with legislative priorities and trackedlegislation on the municipal, state, and federal levels.

Washington, District Of Columbia, Us

-Served on a task force analysis team that studied, developed, advised, and supported the new implementation of the Equal Employment Opportunity complaint process.-Improved innovativeness and efficiency throughout the department by creating new informational sessions for those interested in filing a complaint through the Office of Civil Rights.-

Lake Buena Vista, Florida, Us

This unique program spans four to seven months (with opportunities to extend up to one year), and allows participants to network with professionals throughout The Walt Disney Company, take part in Learning and Career Development Sessions, and live and work with people from all over the world. While you work in your role, you will build transferable skills such as problem-solving, teamwork, guest service, and effective communication.

Doctor Of Law - Jd

Bachelor Of Arts (B.A.), Political Science And International Relations

Education record