EXPERIENCE;Product Owner Lumen Technologies Denver Co 01/2008-11/2023Federal Service Fulfillment and Inventory Team Created specific API Interfaces that reduced the clients input time that resulted in automation to production for the clients. Awarding the company with the contracts which resulted in over 20 billion dollars worth of revenue. Increased automated client input by 100 percent on incoming requests to production. Decreased manual intervention from individuals by 80 percent on incoming orders from clients. Acted as Single point of contact for business clients on contractsCreated and defined business requirements to support the federal contracts (RFP)Created evolving web/browser-based products/applications to productionLead cross functional SCRUM teams consulting underwriters/legal/business clients to derive requirementsWorked in breaking down the product requirements to Tech/DevelopersPrioritized the requirements and development order for the product/requestsFacilitated demos with the business and clients in pre-uat testing for quality control Maintained a healthy backlog of requirements based on the priority of the business requestsOwned the balancing and prioritizing the user requirements /product roadmap planningProficient in written and verbal communicationSolid documentation experience in compiling functional spec and mapping it to the product features/roadmapIncreased automation to production by 100 percentDecreased manual entry to production by 80 percent Worked in an Azure DevOps EnvironmentExperienced in Agile SAFE process and methodologies Proficient in data mapping requirements to the products

Created specific API Interfaces that reduced the clients input time and resulted in automation to production for the clients. Awarding the company with the several government contracts which resulted in over 20 billion dollars worth of revenue. Increased automation for clients by 100 percent on incoming requests to production. Released 20 products to production based on client contracts to production. Decreased manual intervention from internal individuals by 80 percent on incoming orders from clients. Acted as Single point of contact for business clients on contractsCreated and defined business requirements to support the federal contracts (RFP)Created evolving web/browser-based products/applications to productionWorked with cross functional SCRUM teams consulting underwriters/legal/business clients to derive requirementsWorked in breaking down the business requirements to product ownerPrioritized the requirements for the product/requestsFacilitated demos in pre-uat testing for quality control Maintained a healthy backlog of requirements based on the priority of the business requestsProficient in written and verbal communicationExperienced in Agile SAFE process and methodologies

Provided solutions to ensure and decrease errors/fallout that flow through to all internal systems would be caught prior to production. Increasing the input value through automation and decreasing the error ratio of orders to production. This improved the input for our internal customer and decreased the error ratio overall saving the company time and money. Responsible for assessing systems, determining problems, provide solutions to potential issuesFacilitated internal designing systems, maintaining systems, upgrading systems while using best practice solutionsCreated new evolving API interfaces to external customers as well as internal systems for an end to end resultFacilitated demos, UAT with internal and external clientsWorked in and facilitated quality control procedures to ensure systems are secure, efficient and operational to all clientsResponsible for the installation and configuration of new systems, testing of the functionality, and errors prior to being launched into productionCreated Design documents and process flow documents