Position – Customer Service Advisor Duties included; Telephone banking role, Excellent knowledge of Lloyds products and services to answer customers queries promptly as well ensuring a high level of customer service is upheld. Understanding the importance of maintaining a positive, empathetic and professional attitude toward customers at all times. Processing orders, forms, applications, and requests, whilst acknowledging and resolving customers complaints. Keeping records of customer interactions, transactions, comments and complaints, communicating and coordinating with colleagues in different departments as necessary. Ensure each customers journey is at a high standard and resolved at first point of contact whilst providing professional customer support.

2016 - 2017 Cheffing Duties include; Setting up the kitchen with cooking utensils and equipment, studying each dish and preparing all necessary ingredients, Cooking food in a timely manner, working under pressure and as part of a kitchen brigade.2017 - 2019 Front of house Duties include; Preparing restaurant tables with special attention to sanitation and order, attending to customers upon entrance to the restaurant in a friendly and professional manner, presenting menus, serving and helping customers select food/beverages, handling money, ability to problem solve.