Martha Gregory

Martha Gregory Email and Phone Number

Customer Service Advisor at Lloyds Banking Group @ Lloyds Bank
london, england, united kingdom
Martha Gregory's Location
West Midlands, England, United Kingdom, United Kingdom
About Martha Gregory

Martha Gregory is a Customer Service Advisor at Lloyds Banking Group at Lloyds Bank.

Martha Gregory's Current Company Details
Lloyds Bank

Lloyds Bank

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Customer Service Advisor at Lloyds Banking Group
london, england, united kingdom
Website:
lloydsbank.com
Employees:
9555
Martha Gregory Work Experience Details
  • Lloyds Bank
    Customer Service Advisor
    Lloyds Bank
  • Lloyds Banking Group
    Customer Service Advisor
    Lloyds Banking Group Aug 2019 - Present
    Wolverhampton, United Kingdom
    Position – Customer Service Advisor Duties included; Telephone banking role, Excellent knowledge of Lloyds products and services to answer customers queries promptly as well ensuring a high level of customer service is upheld. Understanding the importance of maintaining a positive, empathetic and professional attitude toward customers at all times. Processing orders, forms, applications, and requests, whilst acknowledging and resolving customers complaints. Keeping records of customer interactions, transactions, comments and complaints, communicating and coordinating with colleagues in different departments as necessary. Ensure each customers journey is at a high standard and resolved at first point of contact whilst providing professional customer support.
  • Springhill Restaurant
    Chef - Hostess
    Springhill Restaurant Nov 2016 - Jul 2019
    Wolverhampton, United Kingdom
    2016 - 2017 Cheffing Duties include; Setting up the kitchen with cooking utensils and equipment, studying each dish and preparing all necessary ingredients, Cooking food in a timely manner, working under pressure and as part of a kitchen brigade.2017 - 2019 Front of house Duties include; Preparing restaurant tables with special attention to sanitation and order, attending to customers upon entrance to the restaurant in a friendly and professional manner, presenting menus, serving and helping customers select food/beverages, handling money, ability to problem solve.

Frequently Asked Questions about Martha Gregory

What company does Martha Gregory work for?

Martha Gregory works for Lloyds Bank

What is Martha Gregory's role at the current company?

Martha Gregory's current role is Customer Service Advisor at Lloyds Banking Group.

Who are Martha Gregory's colleagues?

Martha Gregory's colleagues are Meram Haresh Yadav, Andrea Frogley, Ravinder Bassi, Kim West, Chase Finnan, Sophie Baker, Laura Carter.

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