Manage inbound merchandise process with team.  Responsible for interacting with Suppliers, Operations, Purchasing, Sales, Customer Service to facilitate the efficient movement of merchandise inventory while adhering to all company guidelines and exceeding goals. Assisted with the implementation and management of new department and business process (Receiving Office) to improve inbound operational efficiencies and customer service. Tracking inbound merchandise shipments, troubleshooting errors found on receiving docks, communicating with distribution managers, buying office staff and suppliers, completing inventory adjustments for accounts payable and resolving issues impacting merchandise flow through. Developed a standard operating procedure instruction booklet for data entry associates, which assists them in problem resolution. Created training guidelines producing associates equipped to excel. Assisted with internal system updates and upgrades that optimize operations. Teamed with internal operations and buying organization to determine and enforce operational requirements, which dramatically improved vendor performance