Martha Dignazio Email & Phone Number

Dallas, Texas, United States

Dallas/Fort Worth Area

Dallas, Tx

Responsible for the maintenance and reporting of multiple software tools including integration with TitleTec products and MS SQL Server Mgmt Studio, assign access levels, maintain licenses, and create custom content according to need. Administrator for Salesforce, AtTask, BaseCamp. Involved in new software and systems purchases (e.g. AtTask) from the research stage to full implementation. Manage employee adherence to operational processes for data and critical information in accordance with strict guidelines while ensuring proper and timely process flow. Work with Business Analysts during development and launch of product to ensure that proper documentation is being collected from customers according to various State requirements, and direct follow up efforts. At time of launch, monitors contracting/installation processes from the field to operations to ensure that customer experience is smooth and reportable data is good. Serves as de facto HR Generalist for location – assists in Recruiting, screening, hiring and onboarding, including conducting New Hire Orientation and onboarding at least twice monthly. Participates in Open Enrollment presentations and QA sessions, management development training, compensation reviews, etc. Assists with handling immediate employee issues, including disciplinary actions and investigative interviews. Responsible for creating and providing various management reports from multiple databases and data sources, at times developing SQL queries, such as Revenue, Forecasting, Utilization, and other various HR-centric reports. Update software landing page messages (involving editing HTML) in order to keep customers abreast of outages, other state issues and new product offerings. Send email blasts to customers for updates or marketing purposes. Responsible for generating all sales and partner/association commission reports and invoices. Liaison between IT and other departments, especially from an operational standpoint.

Richardson, Tx

Responsible for creation and maintenance of employee records in PeopleSoft (HRMS), auditing data entry transactions from HR Services team prior to payroll deadlines or file transmission cutoffs. Responsible for processing work requests and responding to queries on a timely basis. Reviews and coordinates immigration requirements that are driven by data transactions. Ensures all employee paperwork and/or back up documentation is collected and submitted for inclusion in appropriate files. Interfaces with employees, managers, Business Partners, payroll, Recruiting, Immigration, Benefits and HR Services team to ensure timely and accurate employee data is input and transmitted. Generates reports and completes special projects as needed.

Performs both routine and specialized administrative tasks in support of the HRIS (Human Resources Information Systems) group. Responsible for the input of data into SAP and reviewing output for accuracy. Generates standard reports in Excel for Human Resources or Management, presenting findings formally as needed. Maintains sections of SharePoint system, including new links and document libraries. Upon request of Management or the needs of coworkers, altering query variables in order to generate more complex or ad-hoc reports. Responsible for yearly AAP/EEO reporting and tracking of various statistics, including retention, absenteeism, and staffing issues. Serves as backup for LOA administration, including FMLAs. Serves as translator/interpreter as needed. Responsible for requesting new positions/org units as staffing needs change, generating PCNs, and identifying records issues and possible future operating issues. Coordinated several large scale projects, including the implementation of a new time standard model, a new punch system, and several mass transfers of employees as production needs shifted. Performs customer service for hourly and salaried employees.

Worked in a variety of roles, including a long term assignment as a loan assistant to Mortgage Origination, consisting of general correspondence, loan tracking, report generation, loan processing, ordering out legal, insurance, flood certifications, verifying identification through government databases, reviewing supporting documentation for underwriting issues.

Assisted engineers in completion of various environmental reports. Tracked financial status of projects and prepared invoices and client correspondence. Assisted in compiling proposals for new projects, and maintained log books on all proposals, projects, invoices and reports. Assisted Vice Presidents as needed. Researched property information and various environmental issues using various sources including web sites, assessor's office database, maps, satellite images, and legal documents. Served as a backup for the receptionist on incoming calls. Created and prepared PowerPoint presentations for engineers and senior management staff.

in a variety of industries. Responsible for duties as assigned by client, from office management, answering phones, customer service, data entry, report generation, appointment scheduling, translating, and filing. FAITH-BASED; Worked as Food Bank Coordinator, Children's Fair Coordinator and New Projects Ministry Liaison for several churches

Offered highly-personalized service to a select group of high-level clients. Presented to clients premium products and personalized services to ensure their continued relationship to the bank. Excelled at matching the best products for each customer need, building strong relationships through great service and problem-solving skills. Prospected for potential personal banking customers, delivering presentations to professional associations on the high-level services of the bank. Identified qualified candidates and sold them on the added level of service, establishing them as new long term bank customers. Spent an extended period as a loaned executive to the United Way organization, creating and delivering presentations in order to solicit investment from local companies on behalf of the charity.

Ba, Spanish, Sociology

Ba Spanish/Sociology