Martha García Email & Phone Number

Terneuzen, Ze, Nl

Terneuzen, Zeeland, Netherlands

Managing Supply/Demand for a product family, production capacity and/or warehouse replenishment planning within the plant region.Tunes capacity requirements with Logistics, Site-Logistics, Outplant management.• Determines and/or executes the most effective regional or global sourcing rules.• Monitor actual performance versus plan and engage cross-functional and cross business efforts to resolve unplanned events.• Ensures that strategic and tactical business decisions are made with a full and integrated understanding of current and future supply chain capabilities, potential impacts to service, cost, working capital and sustainability, and effective risk management/mitigation.• Develops external manufacturing agreements or executes agreements already in place.• Manages inventory levels to target expectations and customer service availability agreements.• Establishes safety stock targets and manages supply plans against those targets.• Supports preparation for the Supply Review by running and reviewing appropriate reports/Key Performance Indicators (KPIs) and dashboards, to ensure a productive discussion• Cooperates closely with Customer Service/Sales to optimize service levels and with Manufacturing/External Manufacturing to balance inventory and product quality.• Maintains and/or coordinates maintenance of planning parameters in accordance with master data governance.• Identifies and drives supply chain improvements to improve service levels, reduce costs or improve supply chain quality.• Support new product introductions, as well as product discontinuations, mitigating product obsolescence.• Active participation in or leads supply chain projects.

Países Bajos

Next level support for SU and escalate operational issues to the Learning & Support and other functions as appropriate. Interface and cooperate with CS team, BPX’s, L&S, Coach forum, CS TL, Business CS Leader.Support service enhancements, operational discipline, efficiency opportunities and cost to serve productivity gains by identifying and implementing, through project work, customer service and end-to-end (E2E) initiativesUse and interpret OTC metrics for the team.Works hand in hand with CS Leadership Team to drive and implement strategy and areas of improvement across the envelopsCooperate with E2E Improvement Specialists and BQC’s to align on key business priorities and/or cross business leveraged projects, assess impact for CS TeamsFormal and/or on job training for complex and relevant work processes, tools, systems and methodologies. Onboarding of new CS employees in the team, communication internal and external, team culture, leveraging to all team Behavior coaching about human skills and communication.Perform desk and workload analysis, complexity analysis and learning curve assessments

Ciudad De México Y Alrededores, México

Handles routine and non-routine customer order activities, including managing customer demand, following up on samples, complex order entry guiding and leading the activities of the order process utilizing work process, business strategy, and best practice to ensure high quality service. Makes recommendations to leverage Company resources and capital to create business opportunities for Customer Success. The ability to manage conflicting priorities, prioritizing both customer and company requirements while acting in a professional manner.

Ciudad De México Y Alrededores, México

Handles routine and non-routine customer order activities, including managing customer demand, following up on samples, complex order entry guiding and leading the activities of the order process utilizing work process, business strategy, and best practice to ensure high quality service. Makes recommendations to leverage Company resources and capital to create business opportunities for Customer Success. The ability to manage conflicting priorities, prioritizing both customer and company requirements while acting in a professional manner.

Ciudad De México Y Alrededores, México

Certification, Change Management, Certification

Know-how and support needed to drive successful change going forward.

Licienciatura, Licenciatura En Administración