Martha Gil Email & Phone Number

San Leandro, California, United States

San Francisco Bay Area

• Identified resource need for underserved and diverse populations leading to implementation of classes and workshops committed to providing vital access to resources including healthcare, childcare, financial and economic resources, etc.• Increased marketing and outreach efforts leading to an increase in workshop attendance and student retention

• Participated in conducting a study of bilingualism and socioemotional development in dual language learning.• Recruited study participants by providing free positive parenting workshops in local public schools.• Provided outreach by phone to potential participants for pre-screening and scheduled home-visit interviews in excel-spreadsheet scheduling system.• Interviewed parents and children in home-visits to collect objective data using Woodcock Johnson assessment tools.• Built and maintained rapport with families to be able to conduct future interviews.• Completed CITI certification program in Human Research.• Received training of HIPAA privacy laws and demonstrated comprehension when handling sensitive information.

San Francisco Bay Area

• Initiated collaboration and communication with multi-departmental hiring managers and together identified critical gaps/overlaps in existing job descriptions leading to more concise and effective recruiting efforts• Sourced, recruited and interviewed candidates for internships in marketing, creative and public relations departments in diversity-driven start-up• Managed recruitment pipeline and communication through both Greenhouse and Lever software

• Led training and coaching sessions to sales and customer support employees resulting in a 6% increase in customer satisfaction in four months and an increase in cross-sale policies of an average of 20% per employee• Maintained ongoing training for changing insurance industry practices, regulations, risk management and underwriting guidelines to ensure accuracy of rates and quality control resulting in monthly increase in client retention• Strategized and executed uniform business workflow processes within agency resulting in successful improvement in efficiency and reduction in critical errors in which our agency was rated high above average when compared to other Allstate agencies in California

Chino

• Consulted directly with a diverse community of clients regarding personal/business insurance through active listening, identifying financial risks, liabilities and insurance coverage gaps • Educated clients of insurance industry practices to gain better understanding of their own insurance needs/coverages leading to an increased referral revenue and long-term client relationships• Produced $125,000 of revenue amongst 5 first-year employees with an average of $70,000 and awarded top First-Year Agent• Awarded Top-overall agent for above average performance in multi-line product sales including property and casualty products and financial products (2013)

Pleasant Hill, California, United States

Bachelor’S Degree, Sociology

Activities and Societies: • Center for Education Equity and Excellence program; peer advisor, event planning, project management, family.

Associate'S Degree, Social And Behaviorial Sciences