Managed project delivery and guided teams through delivery best practices, change management, and process improvement. Demonstrated servant leadership as a Scrum Master, fostering a collaborative environment, facilitating open communication, and empowering team members to achieve project goals.• Managed sprint backlog for scrum team, prioritized features, and participated in PI planning.• Helped software development teams become self-organized through effective communication… Show more Managed project delivery and guided teams through delivery best practices, change management, and process improvement. Demonstrated servant leadership as a Scrum Master, fostering a collaborative environment, facilitating open communication, and empowering team members to achieve project goals.• Managed sprint backlog for scrum team, prioritized features, and participated in PI planning.• Helped software development teams become self-organized through effective communication, coordination, and cooperation.• Plan iterations and prioritizing backlogs.• Facilitated sprint planning, daily scrums, retrospectives, and stakeholder meetings.• Identify impediments and implemented mitigation plans that reduced risks Show less

Served as a Product Owner for GEICO’s digital sales distribution.• Managed all phases of the software development life cycle.• Gathered estimates, set delivery dates, and road mapped key deliverables.• Acted as a liaison between business users and technical teams, translating complex technical concepts into understandable language for non-technical stakeholders.• Developed and maintained documentation including business requirements documents (BRDs), functional specifications… Show more Served as a Product Owner for GEICO’s digital sales distribution.• Managed all phases of the software development life cycle.• Gathered estimates, set delivery dates, and road mapped key deliverables.• Acted as a liaison between business users and technical teams, translating complex technical concepts into understandable language for non-technical stakeholders.• Developed and maintained documentation including business requirements documents (BRDs), functional specifications, and user manuals, fostering clear communication and knowledge transfer.• Negotiated with stakeholders including scaling Day 1 deliverables and project timelines.• Ensured projects were delivered to Production within given timeframes by ensuring all work items were prioritized appropriately, bugs triaged quickly, and root causes of issues identified and addressed with appropriate fixes. Show less