Martha A. Tween, Mod, Pcc Email & Phone Number

San Antonio, Tx, Us

Lake Oswego, Oregon, United States

San Antonio, Texas Area

Boutique company specialized in consulting services in the Organizational Development Field. Supported a variety of companies in the Banking, Consumer Goods, Car-Part Manufacturing and Construction industries.Key Accomplishments:Reducing an overall 50% of turnover rates in one-year average, through Talent Acquisition processes and implementation programs.Contributing to an overall improvement of KPIs of over 30% year after year.Increasing engagement scores through Leadership Development Programs that included coaching, leadership training, mentoring programs, change management and culture development.Teams targeted goals achievement of 90% and the other 10%, have been able to finally meet objectives.Overall customer satisfaction for all open training programs above 95%.

Texas, United States

Right Management (www.right.com) is the talent and career management expert within Manpower Group, the global leader in innovated workforce solutions. Right Management has over 30 years’ experience in the broadest range of client solutions, large and small, and helps clients win in the changing world of work by designing and executing workforce solutions that align talent strategy with business strategy. Right Management helps organizations build leadership capability, retain valued talent and increase the strength of their talent pool, while improving the effectiveness of their workforce. Right Management has grown to more than 300 service locations in over 50 countries worldwide, and today serves 80% of the Fortune 500 and 50% of the Fortune 1000 companies by helping them to grow talent, reduce costs, accelerate performance and achieve their business goals.

Atlanta, Georgia, United States

The Academy of Creative Coaching has an experienced team of instructors and mentor coaches who represent a prominent group of professionals. They have dedicated their careers to forwarding the important work of coaching and ensure that our students have experiences throughout the program that allow them to engage with professionals, reflect, and apply what they are learning in real time.

Latin America

Board of Directors' Member for the following firms: Grupo Entero, Guateprenda, Maxiefectivo El Salvador, Honduras and Peru, Grupo QCI, Benestar, Switch, Sonrie Clinicas Dentales, and Aktiva.Corporate Office of a Holding Company with businesses in several industries. This position is the head of the teams in charge of selecting, positioning, developing, and rewarding talent to pursue greatness through the different companies. We achieve that by topgrading talent and by creating a culture of high performance, effectiveness and trust, where each associate can reach his fullest potential.Key Accomplishments :Initiated, staffed, and developed the Human Capital Departments. Generated strategies that resulted in our competitive advantage: its organizational culture; valued as the greatest strength by all stakeholders.Execution System: Designed strategies to generate a custom-built, sustainable execution system that addressed the needs of each company, translating company-wide goals into team and individual goals; integrating this solution to the individual performance monitoring and evaluation system.Talent attraction, retention and development systems: Secured their correct implementation according to corporate policies, securing continuous improvement of KPIs yearly for the last 3 years of my tenure after finalizing a 3-year implementation plan.World-Class Selection Systems: used Topgrading methodology to deliver A Players, increasing hiring success rate from 50% to 90%, minimizing turnover by 50% and reducing hiring costs 40% during the first two years. Change Processes Design: Successfully implemented programs to install behaviors and habits that promoted culture and values.

Guatemala City

For three years I worked with a team of experienced Professionals, to create a course that focused the students on a new approach for Talent Management, based on the recognition of their own talent, the talent of other team members, and how to work together as a team. The course included the basic functions of Human Resource Management: attract, retain, motivate and develop employees. All areas were taught with a practical approach, preparing the students for their professional lives so they could plan and manage their own career path and goals.

Guatemala

Key Accomplishments :Organized, coordinated, and successfully facilitated workshops.Determined customer and participants’ needs to create customized course contents and materials.Managed account and followed up internal back-office processes.Account’s growth from 21 to 2,000+ participants in 5 months.Designed and executed the Program “Familias en Progreso” to integrate family members into the Organizational culture obtaining a satisfaction rate of 96% throughout the program.Lead facilitators’ Team for the “Familias en Progreso” Program.

Created the Human Resources Area the company.Designed and implemented Human Resources Procedures for recruitment, selection and hiring, induction, training and evaluation to improve general performance and develop key competencies.Designed and implemented the Quality Control Procedures, acting as a consultant and leading auditor for the company.Trained personnel in the implementation of quality control processes, and developed training materials.Created competencies inventory and established evaluation criteria. Performed job analysis and elaborated job descriptions.Created the Organizational Human Resource Manual designed to fulfill ISO 9000 requirements. Trained directives and personnel in Human Resources systems and functions.

Master'S Of Arts In Administration, Organization Development, 3.94 / 4

Activities and Societies: Participated in several projects in firms and individually practiced the fields with my customers from DO Star.

Minor In Organization Development And Change Management, Organization Development, Minor

Appreciative Inquiry, Change Management, Organization Development, Business Consulting, Change Consulting

Chief People Officer Program, Human Resources Development

It was a course for Chief People Officers which brought the latest trends, and issues on Human Resources and Organization Development.

Certification, Iso Norm Lead Auditor & Consultant, Consultant & Lead Auditor

Activities and Societies: Applied learning into company's certification project.Was trained to be a consultant for Quality Systems, such.

Bachelor Of Science (Bs), Business Administration; Finance Minor, 3.8

Activities and Societies: I assisted the ITA group, which was a group of scholarship students, by helping them with English-based courses..

Associate Of Arts (Aa), Executive Office Manager

Activities and Societies: Directed the English Department Choir, and participated in the Musical Group called Estudiantina, playing.

Strengths Coach, Certification

Two certifications, one in 2006 and the second one in 2017. I was re-certified in May 2019.

Program, Program: Strategy, Leadership, Change And Crisis Leadership

I studied strategy and Human Resources subjects, applied to business.