Martin Cusack Email and Phone Number
Martin Cusack's Location
Buffalo, New York, United States, United States
Martin Cusack's Contact Details
Martin Cusack work email
- Valid
- Valid
- Valid
Martin Cusack personal email
n/a
About Martin Cusack
Experienced Consultant with a demonstrated history of working in the telecommunications industry. Strong consulting professional skilled in Session Initiation Protocol (SIP), Telecommunications, Telephony, Voice over IP (VoIP), and IVR.
Martin Cusack's Current Company Details
Martin Cusack Work Experience Details
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Vp Of Business DevelopmentSwampfox Technologies, Inc. Dec 2010 - PresentColumbia, Sc, Us
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ConsultantPolitech Strategies, Inc Jun 1999 - Present• Telecommunications consulting: evaluation and integration of effective business-to-business solutions.• New product business development: government relations and marketing strategies.• Overall campaign consulting: management, operations and technology integration.
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Vice President Contact Center SolutionsJuma Technology Corporation Mar 2003 - Mar 2011• Manage the consultation, design, implementation and support of the company’s contact center solutions division.• Develop business partner relationships with contact center service partners – voice application, recording and quality management service providers. • Design complex solutions involving multi-location contact centers, virtual agents, self-help services and quality-control monitoring. • Executed the upgrade and migration of one of New York’s largest Medicaid health service provider’s Avaya infrastructure from four remote call centers to a 100%VOIP flattened and consolidated contact center.
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Implementation SpecialistAt&T Solutions Dec 1997 - Jun 1999• Coordinated engineering support of JP Morgan’s branch offices within the Americas.• Executed the move of over 1,400 stations for J.P. Morgan Asset Management Services Group. This move required the re-engineering of the current PBX so that specific equipment could be moved to the new location and reused. • Evaluated the technology needs of clients within a team environment to recommend effective solutions.• Designed call flows and implemented call center installations, including CMS, VDN, Vector, Split and station programming.
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ConsultantTsl Brite Telecommunications Jul 1997 - Dec 1997• Developed and implemented procedures for ACD Break/Fix, MAC and new implementations that allowed for the development of an ACD service contract between AT&T Solutions and JP Morgan.• Managed Lucent’s Call Center Partnership in ACD call center design and programming.• Project managed the roll-out of CMS Centre Vu Supervisor, including the training of end-users.
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Event Consultant / Dole For PresidentMjc Consulting Oct 1996 - Dec 1996• Managed the logistics of 15 political rallies for the Michigan leg of the Dole/Kemp ticket, including a four-bus tour across the state.• Advised in all aspects of Michigan campaign events for Bob Dole, Elizabeth Dole and Jack Kemp.
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Director Of Operations1996 Republican National Convention Jan 1996 - Sep 1996• Managed the Convention’s operational budget of $6 million for all facility build-out and convention services.• Supervised service vendors and a staff of 16 project managers for tickets and credentials, signage and crowd flow, volunteers, catering services, space distribution, office build-out and facilities management.• Oversaw the creation, printing and distribution of over 500,000 tickets and credentials.• Managed the day-to-day functions of the San Diego Convention Center facilities.• Oversaw the distribution of space and design of temporary offices and office trailers.• Developed the crowd flow and signage for the San Diego Convention Center.• Managed a team of event managers responsible for Americans with Disabilities Act compliance, catering services, courtesy assistance hospitality suites and sky boxes.• Supervised the coordination and training of hundreds of operational volunteers.
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Director Of Telecommunications1996 Republican National Convention Jan 1996 - Sep 1996• Managed all communication vendors, including AT&T, Lucent, Pacific Bell, Pacific Bell Mobile Services (PCS), Airtouch Cellular, GTE Mobilenet, Cox Communications and Motorola.• Developed the service levels from which the communications vendors were held accountable.• Executed the installation of the convention’s voice network including two G3r PBX’s and 600 stations located in five separate sites throughout the city.
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Director Of AdministrationAlexander For President Feb 1995 - Jan 1996• Directed the setup of the campaign’s state offices.• Managed day-to-day office administration and authorized all expenditures.• Supervised the responses to thousands of campaign inquiries per week assuring a timely answer with appropriate materials.
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Director Of AdvanceOffice Of Governor John Engler Jan 1992 - Jan 1995• Worked directly with the Governor’s Scheduler and event sponsors to ensure gubernatorial events were successful by coordinating event staging, media placement, lighting, and the event itinerary.• Briefed the Governor on official state events with regard to protocol.• Managed production companies on live-broadcast events including electronic town hall meetings, live interviews and statewide teleconferences.• Participated in the implementation of a Michigan government television channel.
Martin Cusack Skills
Telecommunications
Ivr
Telephony
Unified Communications
Voip
Sip
Martin Cusack Education Details
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Pace University -
Grand Rapids Junior College
Frequently Asked Questions about Martin Cusack
What company does Martin Cusack work for?
Martin Cusack works for Swampfox Technologies, Inc.
What is Martin Cusack's role at the current company?
Martin Cusack's current role is VP of Business Development at Swampfox Technologies, Inc..
What is Martin Cusack's email address?
Martin Cusack's email address is mc****@****ies.com
What schools did Martin Cusack attend?
Martin Cusack attended Pace University, Grand Rapids Junior College.
What skills is Martin Cusack known for?
Martin Cusack has skills like Telecommunications, Ivr, Telephony, Unified Communications, Voip, Sip.
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