I have been involved in running or managing SME's for over twenty years. I enjoy the mechanics of business and especially developing ways to either improve or refine the processes in order to increase effeciency and therefore effectiveness.I am passionate about customer service which seems to have all but disappeared. This has become so apparant that now we are pleasantly surprised when we have a good experience! Customer service should underpin and be the foundation of every business.I want to take this ethos into my new venture Hydro-Active Cleaning Solutions Ltd which offers a range of industrial and commercial cleaning services.Specialities: Steam Pressure Washing, Dustless Blasting (Aero Abrasion), Dry Ice Blasting, Forecourt Cleaning, Façade & Stone Cleaning, Graffiti Removal, Cladding & Roof Cleaning, Chewing Gum Removal, Gutter Vacuum Cleaning, Tank & Bund Cleaning, Window & Solar Panel Cleaning, Protective Linings & Coatings