Martin Fox

Martin Fox Email and Phone Number

Project Manager at Ideagen PLC @ Ideagen
Martin Fox's Location
Taunton, England, United Kingdom, United Kingdom
Martin Fox's Contact Details

Martin Fox personal email

n/a
About Martin Fox

My first 'real' job after I left college lasted 10 years and saw me promoted through the ranks of the I.T. department to Computer Operations Supervisor. However, 10 years with one company is a long time and the travel bug within me was itching to get out. After travelling around the French Alps for 5 months I briefly returned to the UK before backpacking around the world for a year. Returning to the UK, I gained qualifications which allowed me a foothold into the travel industry. However, I still maintained a strong link to I.T. and worked for over 6 years as a Network Controller for a large travel agency and then a Business Development Manager for a niche travel software development company.In 2009, I left the world of work for 3 years to help bring up my 3 children, gain a 1st class honours degree and I also became a part-time Badminton England coach!Returning to full-time work in 2012, I worked on front-line support and within the customer success dept of a local software company, which was then acquired by my current employer.I now have over 7 years' experience as a project manager, proactively monitoring and controlling service team performance against a plan. This includes liaising with both internal and external stakeholders to help successfully deliver and implement GRC (governance, risk and compliance) projects for a variety of industries in the public and private sector.

Martin Fox's Current Company Details
Ideagen

Ideagen

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Project Manager at Ideagen PLC
Martin Fox Work Experience Details
  • Ideagen
    Senior Project Manager
    Ideagen May 2024 - Present
    Taunton, England, United Kingdom
  • Ideagen Plc
    Project Manager
    Ideagen Plc Oct 2016 - May 2024
    Taunton, United Kingdom
    Qualified PRINCE2 Practitioner and Project Manager for Ideagen software products. Experienced in managing the customer's life-cycle through a phased project management approach to help align people, structure, process and technology in order to manage the customer's expectations throughout a project's implementation.
  • Covalent Software Limited
    Customer Solutions Advocate
    Covalent Software Limited Oct 2012 - Sep 2016
    Skilled in interpersonal management and communications enabling me to assemble and organise an organisation's resources and stakeholders to resolve troublesome customer issues and identify root cause whilst balancing the financial realities and strategic goals of the company.
  • Billian It Solutions Ltd
    Business Development Manager
    Billian It Solutions Ltd Sep 1998 - Sep 2008
    London, United Kingdom
    Product Specialist, Account Management and Training.Front-line support, customer account visits and training in the UK and overseas to promote the use of Billian's online booking tools and web based solutions for travel agencies and travel management companies.
  • Comet Travel Ltd
    Network Controller
    Comet Travel Ltd Apr 1992 - Aug 1998
    London, United Kingdom
    After leaving college having gained an HNC Diploma in Travel & Tourism, I was employed as Network Controller and Database Administrator for a large travel agency based in central London. The job included using innovative in-house software to control distribution of airfares, hotel and car-hire data to staff and the public.
  • Sotheby'S
    Computer Operations Supervisor
    Sotheby'S May 1989 - Aug 1990
    London, England, United Kingdom
    Shift Leader, IT Operations DeptRe-employed in my previous role, and continuing to manage a team of IT operations staff on a 24/7 shift basis
  • Sotheby'S
    Computer Operations Supervisor
    Sotheby'S Sep 1979 - Oct 1988
    London, United Kingdom
    Worked my way up from Junior Computer Operator to IT Shift Leader, Operations DeptManaging a team of IT operations staff on a 24/7 shift basis

Martin Fox Skills

Project Management Project Coordination Software Project Management Prince2 Service Delivery Customer Service Customer Relations Customer Relationship Management Customer Satisfaction Customer Focused Service Software As A Service Management Customer Retention Crm Cloud Computing Solution Selling Lead Generation Business Analysis Project Planning Customer Advocacy Business Intelligence Zendesk Databases Jira Sports Coaching Salesforce

Martin Fox Education Details

Frequently Asked Questions about Martin Fox

What company does Martin Fox work for?

Martin Fox works for Ideagen

What is Martin Fox's role at the current company?

Martin Fox's current role is Project Manager at Ideagen PLC.

What is Martin Fox's email address?

Martin Fox's email address is ma****@****are.com

What schools did Martin Fox attend?

Martin Fox attended University Of The West Of England, Hendon Fe College, Borehamwood Fe College (Now Oaklands College), Christs College, Finchley.

What skills is Martin Fox known for?

Martin Fox has skills like Project Management, Project Coordination, Software Project Management, Prince2, Service Delivery, Customer Service, Customer Relations, Customer Relationship Management, Customer Satisfaction, Customer Focused Service, Software As A Service, Management.

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