Martin Gallagher's Location
Denny, Scotland, United Kingdom, United Kingdom
Martin Gallagher's Contact Details
Martin Gallagher work email
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Martin Gallagher personal email
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Martin Gallagher phone numbers
About Martin Gallagher
Martin Gallagher is a Team Manager at Waitrose & Partners. He possess expertise in customer service, retail, merchandising, visual merchandising, loss prevention and 7 more skills.
Martin Gallagher's Current Company Details
Martin Gallagher Work Experience Details
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Team ManagerWaitrose & PartnersDenny, Gb
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Operations ManagerMorrisons Jul 2024 - PresentPartick - GlasgowOperations Manager in a 30,000sq/ft sales area, 150 colleagues & £26M/Year turnover Store. Situated in Glasgow's West End, with a huge student population, adjacent train & bus stations, We have the highest weekly customer count in the North!Accountable for the end to end process of all operations within the store, Deputising for the Store Manager & supporting Managers with action planning for their departments to increase performance. -
Project Optic Regional Specialist - West Scotland & CumbriaMorrisons Mar 2024 - PresentScotland, United KingdomSupporting the Roll out across West Scotland & Cumbria of Project Optic a game changing AI powered stock management system from Focal Systems.
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Fresh Food ManagerMorrisons Nov 2023 - Jul 2024Auchinlea Park, GlasgowLeading the Fresh Foods & Produce departments in a large modern superstore with a 45,000sqft sales area and circa 200 Colleagues & a large home delivery operation.Accountable for all department KPI's consisting of Sales, Waste, Availability, Shrink, Payroll, Customer satisfaction.Department sales of over £10M/year + Home Delivery.
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Fresh Food ManagerMorrisons Nov 2022 - Nov 2023Baillieston, GlasgowLeading the Fresh Foods & Fruit and Veg departments in a Supermarket with a 30,000sqft sales area and 150 Colleagues.Accountable for all department KPI's consisting of Sales, Waste, Availability, Shrink, Payroll, Customer satisfaction.Department sales around £7M/yearAchieved Double Digit LFL sales by building a strong team, focusing on department routines and driving availability, freshness & Customer satisfaction.Successfully landed the new "Operational Clock" where the business reset how the store/departments operates with regards to when each task is carried out.Signed off as a Manager In Charge to take charge of the store in the absence of the Store or Operations Manager to ensure the store trades Safely and Legally at all times.
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Store ManagerCo-Op Feb 2018 - Nov 2022Whitburn, West Lothian, United Kingdom5000sq/ft store, £4 Million turnover, recently refitted to the latest coop pioneer format. Leading a team of 40 colleagues. despite experiencing a competitor hit from a new store launch from Aldi we successfully delivered positive LFL due to focusing on Consistent Service, Standards, Availability and the local community.successfully delivered a lot of change in the first 12 months in store, landing headsets, self service checkouts and all paper based due diligence going electronic, within a diverse team ranging from 6 months to 35 years service.delivered one of the highest TalkBack scores in the business scoring 98% for leadership and 95% for team engagement. -
Store ManagerThe Co-Operative Group Sep 2013 - Feb 2018Carronshore Road, Falkirk, ScotlandAfter successfully completing the Co-operative Way 12 week management training program I was appointed into a 1700sqft, loss making store with the challenge of delivering profit. As a team we not only managed this successfully, but by a considerable margin, including a consecutive 20% LFL profit growth 2 years running.A focus on profitable fresh food departments, cost control including bringing stock results back in line and delivering consistent customer satisfaction has driven LFL sales and profit growth 3 years running. Consistent customer satisfaction scores ahead of area, region and business has increased customer count and average basket spend.Regularly spent spells out of store where I supported the refit of stores to the Co-op Generation2 format.
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Standards Team Manager - Large StoresThe Co-Operative Group Dec 2012 - Sep 2013Bridge Of Allan, Stirling6000sqft store, Reporting directly to the Store Manager, Heading up the Ambient & Fresh foods departments. Full responsibility for the Sales and cost control of these departments.Leading a team of 4 Team Leaders and 20 Customer Team Members.Full responsibility for the safe and legal running of the store in the absence of the Store Manager.
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Service Team ManagerThe Co-Operative Group Apr 2011 - Dec 2012StirlingReporting directly to the Store Manager, leading a team of 3 Team Leaders and 11 Customer Team Members, in an 1800sqft store.Appointed to the role as part of a restructure process, This was the first time the store had a Team Manager. I had one month to settle into the store and embed the new role before the restructure of Supervisors over to Team Leaders with a new role portrait for these colleagues with a new level of accountabilities and standards. Working along side the Store Manager we successfully embedded these standards.Spent 12 weeks out of store supporting the integration of the David Sands business into the Co-op, ensuring stores were run down of non compatible lines, and then setup to plan post refit, launching on time to the highest standard while supporting the manager & colleagues with training on systems, standards and the Co-op way of working.
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Ambient Trading ManagerThe Co-Operative Group Jun 2010 - Apr 2011Motherwell, United KingdomReporting directly to the Store Manager, Working along side 2 other department managers (Fresh foods & Customer Services) I was responsible for the Ambient & BWS department, leading a team of 2 department team leaders and 10 customer service assistant's.Accountable for all major KPI's, Sales, Waste, Profit, Customer satisfaction, Leakage, staff talkback survey and Availability.Successfully completed the store transformation from Somerfield to Co-op, leading the nightshift team while the stores layout was completely changed without a closure period, following a tight schedule to ensure the store was safe, secure and ready to trade each morning.I was then offered an opportunity where I supported 3 further conversions to the co-op.
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Ambient Trading ManagerSomerfield May 2009 - Jun 2010Motherwell, United Kingdom -
Grocery Department SupervisorSomerfield Jan 2007 - May 2009Denny, Falkirk
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Customer Service AssistantSomerfield Oct 2005 - Jan 2007Denny, Falkirk
Martin Gallagher Skills
Customer Service
Retail
Merchandising
Visual Merchandising
Loss Prevention
Store Management
Pos
Management
Store Operations
Retail Sales
Planograms
Inventory Control
Martin Gallagher Education Details
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Denny High School
Frequently Asked Questions about Martin Gallagher
What company does Martin Gallagher work for?
Martin Gallagher works for Waitrose & Partners
What is Martin Gallagher's role at the current company?
Martin Gallagher's current role is Team Manager.
What is Martin Gallagher's email address?
Martin Gallagher's email address is ma****@****ve.coop
What is Martin Gallagher's direct phone number?
Martin Gallagher's direct phone number is +4479764*****
What schools did Martin Gallagher attend?
Martin Gallagher attended Denny High School.
What skills is Martin Gallagher known for?
Martin Gallagher has skills like Customer Service, Retail, Merchandising, Visual Merchandising, Loss Prevention, Store Management, Pos, Management, Store Operations, Retail Sales, Planograms, Inventory Control.
Who are Martin Gallagher's colleagues?
Martin Gallagher's colleagues are Lauren Gregory, Amelia Keen, Grace Shepherd, John M., Laura Tidbury, Steve Surman, Stephen Rouse.
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Martin Gallagher
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Martin Gallagher
Chief Executive Officer At The Clare Foundation, A Charity Helping Other Charities Be More Efficient And Effective.London3compassassociation.org.uk, gmail.com, theclarefoundation.org2 +447730XXXXXX
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Martin Gallagher
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