Martin Herlin Email & Phone Number

Malmö, Se

Malmö, Skåne County, Sweden

Dedicated Customer Care Officer at Apsis Solutions, driving excellence in customer service and technical support. With a focus on resolving inquiries and ensuring client satisfaction, I bring a wealth of experience in handling diverse responsibilities to streamline operations. Proficient in technical troubleshooting, multi-channel communication, and proactive learning to stay abreast of product updates. Expertise in contributing to knowledge databases, maintaining internal procedure knowledge, and optimizing customer care processes. Diligent record-keeper, committed to adding value to each customer interaction and contributing to ongoing improvement efforts.

Copenhagen, Capital Region, Denmark

Jeg er den stolte ejer af Videobranding. Mit engagement i Videobranding bunder ikke blot i min kærlighed til videoproduktion, men i høj grad i min passion for den transformative kraft, som video besidder til at revolutionere mine kunders virksomheder og guide dem mod nye horisonter. Jeg agerer som vejleder, hvor jeg assisterer mine kunder i at afdække de optimale løsninger, og jeg kombinerer dette med udviklingen af skræddersyede videoer samt implementeringen af en målrettet videostrategi.- Videograf og redigering- Fotograf og redigering- Analyserer data for kunder for at opnå det bedste resultat- Udvikler SoMe-strategier og planer for kunder- Styrer kunders digitale marketing på sociale medier

Malmö, Skane County, Sweden

Started my own production company.

Malmo, Sweden

PinMeTo is a marketing technology platform for multi-location businesses to reach local customers and drive sales from online platforms. This includes Facebook, Google, Instagram, Apple Maps, Foursquare, Twitter, and thousands of other directories, apps and online services.Unfortunately the coronavirus got in the way.

Copenhagen Area, Capital Region, Denmark

As a Media Advisor I sale advertisement to 9 local newspapers in Copenhagen, plus one B2B news paper. Here we have the print or digital. It’s my job so make sure that the customers investment is the right one. I use my creativity to find new leads. And since I speak Swedish, I now got the Swedish market in the Danish newspapers. I have success with seeing the bigger picture. And I always strive to create a trustworthy relationships with customers, so they get the wow, feeling.

I was working as a salesman with the sale of SaaS (Software as a Solution). I have great success with the customers according to the feedback I get after my meetings. I easily see the customer's needs and put myself in there needs. I use my analytical approach to find my clients, see my performance and develop myself.

Copenhagen Area, Capital Region, Denmark

When I started in this position it was called “sales support and quality responsible”. and I was spending a lot of time on the assignments. So I quickly realized that we were not effective enough. So I changed a lot of process and began to take on more tasks. And my position changed. I’m the trailblazer of Power Bi in the company and I have developed most of our day-to-day report and all of our dashboardsSo these are my tasks today- Power Bi development and implementation- Performance management and bonus analysis- Digital sales support- Operational reports- Internal sales revision- Operational management of sales data system- Inhouse Trailblazer of new systems

Copenhagen Area, Denmark

- Responsible for: Taking incoming tasks. Help fixe Policies with errors on. Correct business practices- My tasks: Helping other companies with the contact to Codan. Sign costumers up for monthly payment. Make changes to costumers insurance policies that requires a high-level-profile. AD-HOC assignments.- Side tasks: Project manager. Teaching systems and making statistics for the department

Copenhagen Area, Denmark

In this position is was responsible for customers service and selling insurance policies.My main task was to make sure that the customers was rightfully insured and of course maintaining the companies service motto "Think Customer"My side assignment was to help the new staff with the systems, procedures and policies terms.

Malmö, Skåne County, Sweden

WRPZ var en e-commerce-virksomhed specialiseret i salg af førsteklasses fitnessudstyr, herunder wristwraps, handgrips, kinesiotape og Speedropes.Vi var en gruppe på fire ejere, og jeg beklædte rollen som ansvarlig for alt grafisk indhold og vores tilstedeværelse på sociale medieplatforme. Vores produkter blev distribueret både gennem vores egen webshop og via samarbejder med forskellige crossfitcentre. Min rolle omfattede:- Produktfoto, SoMe content og redigering- Skabe kampagner og planer til kommende fotosessioner.- Digital markedsføring på sociale medier (annoncer og organisk).

I had my own web shop towards the Scandinavian market selling condoms. I was responsible for everything- Designing the site- taking pictures of the products- Product description- Merchandise purchase- Shipment- Customer service- Analyzing purchased behavior- Revision- Marketing

Copenhagen Area, Denmark

I was responsible for checking in the passengers and boarding them by the gate. As a side Assignment is was training the new staff in our own systems and also the different airlines services and systems.

Copenhagen Area, Denmark

As the sales manager I was responsible for the day-to-day operation in the data/computer department. My main tasks was to train and motivate the staff of 14 people. Purchase of goods. Reaching the sales targets for the departments. Maintaining high standards of the departments. In my period in that department I increased the sales with 30%.

Bjerringbro, Denmark

I was helping a family member increasing the sales and services for a period of four months. My main task wants to look at what we could do to increase sales and get the quality numbers up. I managed to increase the sales and turning the quality numbers up.

I started working for this company as a tour guide. Then as the service manager and at last as Area Manager. Area Manager: in this position I was responsible for all economic, services and staff etc. on the destinations. Some of the assignments was budgeting price setting contractor with the hotels, partners and agents.Service manager: has the responsibility to the company’s service principles and achieve the goals on sales and quality. As manager of a team of guides I had to plan daily service on the destination and excursions. I also had to evaluate the staff and have performance appraisals. Service guide:Provide service to the guestsHave welcome meetingsSell excursions Run excursions

Valby, Region Hovedstaden, Danmark

In this position i was headhunted to sell disco equipment B2B & B2CMy tasks was to sale and renting disco equipment.

Glostrup

I was working as a salesperson in the Radio/tv department. I was top 3 salesperson every month

3,53 Skadeforsikring - Privatkunden, Insurance, 10

Service Rep, Turistme

Hg - Basic Business Education