• Managing Large Scale Field Preconditioning Projects at soft & hard rock Mine Sites, planning coordination and seeing projects through to a safe and successful completion.• Computer aided design (CAD) of specialised equipment used by the hydraulic fracturing fieldwork and laboratory experimental teams (including down-hole tools, monitoring equipment and diesel powered pumps).• Coordination of the manufacture and commissioning of this specialised hydraulic fracturing equipment.• Repair and maintenance of existing equipment including coordination of maintenance contractors and logging of maintenance records.• Hands on running of CSIRO testing equipment and coordination of the work site.• Recording of experimental details, events log and test results for analysis.• Adaption or development of original experimental methods and equipment.• Preparation of accurate and precise experimental samples.

• Technical Support Manager for William Adams Ag within VIC & TAS.• Working closely with William Adams and their Challenger range of tracked tractors.

• Technical Support Specialist for High Horsepower Challenger Tracked Tractors & Valtra Range.• Responsible for processing inquiries related to product performance, reliability, product features, delivering product training and warranty. Structure responses in SOURCE (a technical information database) consistent with defined standards governing incident content, quality and structure.• Technical Authoring within the SOURCE program.• Technical expert on assigned products through answering technical inquiries, creating knowledge objects, communication with Product Performance, production plant visits, engineering center visits, and occasional visits to dealers, customers, and trade shows.• With my role as a specialist, I have a thorough expertise-level understanding of electrical, electronic, hydraulic, pneumatic, mechanical, diesel engines, and other systems.• Problem investigation: Use existing tools (SOURCE, Contact Management System, Knowledge, Technical Publications, etc.) and work with Supervisor, Technical Support and/or Product Performance Specialist on issues when a technical solution is not known.• Product reliability improvements: Assist Product Performance Manager identify product issues while maintaining or improving product performance, reliability, quality and customer satisfaction.• Service training: Identify service training needs at AGCO dealerships. Develop and deliver training material and programs necessary to enhance dealer service capabilities. Provide supplemental assistance at Service Training sessions.• New product introductions: Evaluate new products & product improvements to ensure technical support activities will be maintained or improved regarding product performance, reliability, quality and customer satisfaction.• Stay current with new technologies in the industry associated with assigned products.