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Experienced Insights Manager with a proven track record at American Express, driving business growth through strategic insights and cross-functional collaboration both for American Express, but also our clients and customers. Adept at analyzing market trends, optimizing processes, and delivering operational excellence.
American Express
View- Website:
- americanexpress.com
- Employees:
- 69113
-
Partnerships Manager - Payment FacilitatorsAmerican Express Aug 2024 - PresentLondon Area, United Kingdom -
Senior Manager Insights & AnalyticsAmerican Express Mar 2021 - Aug 2024London, England, United KingdomStrategic Consultation: Responsible for consulting with largest merchants in Europe across multiple sectors. Providing insights to deepen relationships through their contract life-cycle across EU markets retaining existing charge volume by designing the product value proposition narrative leveraging data and insights.Built tailored proposals to help merchants achieve business objectives using Amex's marketing solutions, by structuring and delivering custom studies to assess opportunities and develop actionable strategy.Developed negotiation strategy to acquirer new and re-sign existing merchants, collaborating with cross-functional teams to secure existing charge volume while also expanding current contracts.Identified opportunity to scale Business Insights and improve lead times through development of multiple automated and self-service products, bringing instant access to insights covering thousands of merchants across multiple markets. -
Merchant Marketing Consultant - Global Client GroupAmerican Express Jul 2018 - Mar 2021London, United Kingdom• Managed the campaign strategy and execution of world's largest airlines, car rental and lodging merchants. • Managed consultations with merchants delivering strategy, business insights, execution and reporting on results leading to over $100 Million in spend across industries• Presented 12 month strategies to merchants incorporating data driven marketing solutions, and behaviour based campaigns -
Product Analyst- Global Merchant ServicesAmerican Express Aug 2017 - Jul 2018London, United Kingdom• Executed Inbound spend email strategy in 14 new markets across 100+ versions globally driving an 8% uplift in incremental spend, reaching over 2 million Cardmembers• Aided in the creative deployment and realisation of the global brand strategy; reviewing ATL development. • Managed over 80+ stakeholders across different markets; negotiating and influencing stakeholders across brand, product and communications teams to deliver project -
Marketing Operations CoordinatorZipcar Sep 2012 - May 2015Toronto, Canada Area- Worked closely with the marketing manager, and marketing team to develop and execute marketing campaigns and initiatives for the Toronto Market.-Project management of several campaigns within Zipcar Toronto's management of local member acquisition, utilisation and engagement strategies.-Achieved increase of new follower growth of 13% Leading on all forms of Social Media in Toronto, including the @ZipcarToronto twitter handle. I was the voice of the brand for the Toronto market, constantly creating copy for social media, partnerships and direct marketing via email to Zipcar’s members while creating a concurrent digital strategy for Toronto.-Developing and cultivating strong relationships with strategic B2B and B2C national and community partners and individuals to enhance membership experience and open new channels of membership acquisition.- Managed a team of two marketing assistants and a team of ten part-time brand ambassadors. Hired, trained and motivated these staff both remotely and when in office. Led scheduling, planning, development and implementation of local Zipcar participation in events year-round.
Martin Stevenson Skills
Martin Stevenson Education Details
Frequently Asked Questions about Martin Stevenson
What company does Martin Stevenson work for?
Martin Stevenson works for American Express
What is Martin Stevenson's role at the current company?
Martin Stevenson's current role is Partnerships - European Payment Facilitators at American Express.
What is Martin Stevenson's email address?
Martin Stevenson's email address is ma****@****exp.com
What schools did Martin Stevenson attend?
Martin Stevenson attended Ryerson University, Greenwood College School.
What are some of Martin Stevenson's interests?
Martin Stevenson has interest in Sociology, Art, Photography, Creativity, Travel, Branding, Film.
What skills is Martin Stevenson known for?
Martin Stevenson has skills like Customer Service, Social Media, Public Relations, Social Media Marketing, Creative Writing, Fashion, Photography, Film Production, Entertainment, Teaching, Communication, Brand Development.
Who are Martin Stevenson's colleagues?
Martin Stevenson's colleagues are Shubham Sareen, Bushra Mehjabin, Ahmann Carter, Richa Arora, Russ Martonis, Temo Kushashvili, Ousmane Hamadoun.
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