Managing testing effort and 4 person Command and Control Test Team as well the Test Lab with approx 50 machines (different Windows version) plus other test rigs. Development projects, ongoing maintenance, OS upgrades and bug fixes in a traditional system testing environment alongside an Agile development approach.Also ITIL based problem management role.

Command & Control System used to handle all 999 calls in London. This is a complex “system of systems” with a legacy mainframe system for handling the response to incidents; a browser application with telephony to handle call receipt; address gazetteer; Graphical Information system; external interfaces to Police National Computer and other agencies. The systems are connected using Web Services and multiple xml interfaces.Lead analyst responsible for testing system functionality and interfaces to related systems. Developed a strategy for regression testing. Major project to add Contact Handling front end to C & C system with interfaces to new Graphical Information displays. This is associated with the development of multiple call centres for emergency and other calls. Major projects to add windows front end to legacy screens and then changes to comply with National Standards for Incident Reporting. Developed procedures for testing functionality of Special Operations Room control system used when major events take place in London. Involved in project to automate functional regression tests. Recognised as an expert on the functionality of the system and how to test it. Contributes to development of system by reviewing designs and suggesting enhancements.

Web enabled front end to HOLMES 2 Casualty Bureau to enable national mutual aid for individual Forces when a disaster occurs. Test Manager with responsibility for System Testing all software releases and organisation of Acceptance & Load Testing in conjunction with the Police Information Technology Organisation (PITO, now known as NPIA).

HOLMES 2 – a complex system to enable Police to run major incident enquiries and handle Casualty Bureau for major accidents. An important milestone in major investigations and disaster management. Software was accredited by PITO after successful pilot running and is used by all of the UK Police Forces. Test Manager with responsibility for System Testing all software releases and organisation of Acceptance Testing in conjunction with the PITO. Managed the Test Team for four years, during which time the product was accredited. Assisted the Development Teams by proposing and reviewing High Level Designs for enhancements and fault fixes. Assisted the Support Team with fault investigations and site visits.

Project to provide a Payroll interface from Oracle HR to the Chessington Payroll System. System integrated with HR system to eliminate duplicate data entry and reduce staff requirements.Member of Project Team working on design, application set-up and testing activities. Test Team Leader with responsibility for Unit, System & Acceptance Testing. Preparation of test scripts and review with client, execution of tests, fault reporting and follow-up. Manage execution of Acceptance Tests with client observers. Responsibility for transition into live system and client support during first three months of operation.

Leader of Team responsible for testing mainframe based payroll application with associated online control systems and PC based front end for data collection and transmission.