Administered Microsoft Entra, Intune, Teams, Configuration Manager, Purview, Adlumin, O365, Exchange, AD, GPOs, Azure, and VEEAM. Investigated, documented, and remediated environmental deficiencies, reducing support calls; mentored service desk personnel.Automated end-user workstations via GPOs; created standard operating procedures for system administration. Investigated, documented, and prioritized projects to stabilize and improve environment efficiency. Monitored environment and ticketing system daily to ensure timely resolution of user issues and requests. Savings:Decommissioning of Barracuda - $100K a year savingsVendor support (ENT) contract termination (taken over responsibilities) - $60K savings per monthVendor support (EY) contract termination (taken over responsibilities) - $100K savings per year

Notable clients: Texas Department of Criminal Justice (TDCJ), City of Houston, Walgreens, Barracuda, McDonalds, Pasha Group Senior Engineer (onprem/cloud)Proficient in CI/CD pipeline management with expertise in Terraform, GitHub, CloudFormation, and Azure DevOps, enabling the creation, modification, and enhancement of pipelines.Experienced in building solutions across diverse environments, including Amazon Web Services (AWS), Microsoft Azure, and on-premise setups, ensuring adaptability to various platform requirements.Adept at adapting to evolving technology landscapes and delivering innovative solutions for complex projects, consistently driving operational excellence.Numerous mailbox migrations from clients of various sizes, each with unique environmental challenges that were remediated for successful project deliveries.Project ExperienceSuccessfully led the modernization of client’s infrastructure using Azure DevOps and Terraform.Developed automated foundational infrastructure to standardize data transformation processes in Azure.Provisioned and managed key modules: Data Factory, Storage Containers, SQL Server, SQL Data Warehouse, Analysis Services.Restructured a client’s monolithic GitHub repository for AWS resource provisioning into a dynamic, modular, and reusable codebase.Provided strategic guidance on optimizing cloud architecture and enhancing CI/CD processes; implemented a robust CI/CD pipeline in AWS using Terraform.Revitalized CI/CD pipelines, orchestrated migrations of on-premise servers to AWS, and collaborated with vendors to transform legacy applications into cloud-native solutions.Architected and established landing zones within AWS and Azure environments.Part of a team that migrated 50,000+ mailboxes to Office 365 from Lotus Notes, ensuring a seamless transition.

Provided consulting services to clients throughout Connecticut as the primary IT person. Projects incldued:AD fixes (metadata cleanup, DC’s demotions/promotions, DNS/WINS, etc.),Server virtualizations with VMWare ESXi 4.1, 4.0, 3.5 (DC’s, member servers), Server sizing (hardware upgrades), server installations, software upgrades/installationSharepoint 3.0, SafeWord integration with Citrix, WSUS, etc.Have also done the following day to day administration of:Windows 2008, 2003, 2000 environments AD, DNS, WINS, File and Print, WSUSCitrix XenAppVMWare ESX(i) 4.1, 4.0, 3.5Network hardware installations – SonicWalls, switches, DVR’s, etc

Researched, documented and demoed a GroupWise 6.5 to Exchange 2007 migration for3,500+ mailboxes. Created Scope of Services document for RFP regarding GroupWise toExchange migration. Installed and administered VMware ESX 3.5 server and virtualized30+ servers. Configured LUN’s on EMC SAN for VMware usage. Researched,documented and demoed a Novell server to Windows server migration. Installed,configured and used Quest NDS Migrator for the Novell to Windows server migration.Researched, documented and demoed clustering if IIS websites which was rolled into production environment. Built clustered environment for IIS to host their main website.Researched, documented and demoed Microsoft Office Communication Server which was usedas a proof of concept to green light a full blown OCS-Exchange-VoIP installation. Researchedand built SCOM server.Administration of: SharePoint, AD, DNS, DHCP, OCS, RMS, VMware, EMC SANS

Spearheaded a comprehensive Active Directory consolidation and standardization initiative, streamlining user management processes and enhancing security.Pioneered the implementation and standardization of DNS infrastructure, optimizing network performance and reliability across the organization.Championed the transition from legacy WINS (Windows Internet Name Service) to modern solutions, increasing system efficiency and compatibility.Orchestrated a seamless Exchange migration, ensuring minimal disruption to email communication while upgrading the organization's messaging platform.Led the successful separation of branch office environments, encompassing Exchange, Active Directory, and data, enhancing network resilience and reducing complexity.

Played a pivotal role in swiftly restoring critical services following a devastating fire that struck the primary office and data center, ensuring minimal disruption to business operations.Successfully designed, implemented, and maintained a high-performance Citrix farm, enhancing remote access and scalability for end-users.Spearheaded the deployment and administration of Exchange servers, facilitating seamless email communication for the organization and ensuring high availability.Managed and maintained the Blackberry server infrastructure, empowering mobile productivity and communication for employees.Actively participated in numerous data-center relocations, showcasing adaptability and expertise in orchestrating complex migrations without data loss or downtime.

Partnered with diverse clients as a trusted systems administrator, proactively addressing their unique IT needs and challenges.Led and executed comprehensive end-user hardware upgrade projects, enhancing productivity and user satisfaction while minimizing downtime.Provided tailored, client-centric solutions that improved system reliability, security, and overall performance, resulting in increased operational efficiency.Continuously assessed and optimized IT infrastructure, ensuring clients were equipped with the latest technologies and best practices to stay competitive in their respective industries.

Orchestrated the seamless administration of Novell, NT, and CCMail systems, creating a robust backbone for uninterrupted business operations.Served as the go-to daily support champion, swiftly addressing end-user needs and ensuring smooth workflow continuity.Led the charge in driving technological advancement by executing dynamic hardware and software upgrades across servers and workstations, catalyzing innovation and efficiency.

Initiated my journey with the company in the shipping and receiving department, demonstrating dedication and commitment to the organization.Distinguished myself by being chosen for a pilot program aimed at inventorying defective equipment, resulting in substantial cost savings, totaling hundreds of thousands of dollars, through the avoidance of unnecessary repurchases.Further elevated my contributions by participating in a pilot initiative dedicated to expediting technician repair requests, significantly reducing client downtime and enhancing customer satisfaction.Paved the way for my IT career by making a strategic lateral move to the role of Technical Support Specialist, marking the beginning of my journey in the IT field.