Little bit of everything in the Bethesda office

Performing all assigned duties and following the instructions of the staff and serving them To provide key clerical and administrative support for administrative staff Balancing some duties of Receptionist and Property Assisting with Administrative Assistant role

• Typed correspondence, memos, position codes, and other materials; arranged format and content for effective presentation of information on websites such as idealist.org and unionjobs.com; revised and drafted forms as needed• Established and maintained computer records, including recruitment files and tests, general files and other information on sick leave, payroll, vacation pay, attendance cards, and hourly time recordsStaffed internal organizing drives of federal employees through the use of Microsoft Office Suite, Worldox and Leigant• Prepared recruitment and selection materials as well as application packets and new employee orientation packets• Ensured that job announcements were posted and logged; compiled necessary statistics for each recruitment• Assisted Human Resources Specialist with calculating salary increases and retro pay; input forms for update to payroll system.• Verified information on timecards and made appropriate corrections with the approval of the Human Resources Manager• Prepared personnel change reports for National State Treasurer and the National President’s Office• Made meeting and travel arrangements for the Human Resources Manager

• Collaborated extensively with internal departments including collections, medical billing, and tax assessments to obtain, verify, and process documentation pertaining to the status of more than 50 referred collections cases forwarded to the legal department• Performed computerized and law library research to obtain and gather case-relevant data and materials• Integrated traditional investigative methods and DAKCS database system to gather account histories and case-sensitive documentation for attorneys, including credit reports, court affidavits, judgments, skip tracing records, bankruptcy notices, banking statements, proof-of-assets, and trial letters• Prepared simple to moderately complex legal documents, briefs, contracts, agreements, pleadings, and court papers and correspondence• Assisted in maintaining a litigation database and hard copy filing system• Provided general administrative support which included typing, proofreading, and notarizing legal documents before sent to the DC & Maryland Courts

• Implemented cost effective sourcing strategies for identifying high quality talent in response to staffing at the Management and Associate levels• Executed strategic sourcing techniques to include a variety of resources such as internet, advertising, internal and external databases, employee referrals, direct sourcing and job fairs• Managed and trained five additional recruiters to ensure quality phone service and company growth• Responsible for the provision of an efficient and effective reception service, and for administrative support to the State General Director, Senior Managers and additional staff• Greeted visitors, ascertaining the nature of their business, and referring them to the appropriate staff members• Arranged meetings, scheduled appointments and travel arrangements as requested• Composed routine correspondences, interview scripts, reports, forms and other materials• Set-up and maintained files, records, and databases such as the master employee pipelines, AIL affiliate cell phone and office inventory lists• Coordinated office services such as housekeeping, purchasing office supplies, ordering catering when needed and maintained office equipment (computers, fax machines, printers, photocopy machine, telephone system)

• Made domestic and foreign travel arrangements; prepare itineraries; prepare and compile travel vouchers, maintain all travel records• Attended meetings as Senior Manager’s representative and report on proceedings• Transcribed dictation on technical and confidential matters from the Senior Manager as required• Coordinated and facilitated the Senior Manager’s calendar to arrange appoinments, meetings, and conferences• Established, maintained, and updated files, databases, records, and other documents; developed and maintained data, and performed routine analyses and calculations in the processing of data for recurring internal reports• Sorted, screened, reviewed, and distributed incoming and outgoing mail; composed, prepared, and ensured timely responses to a variety of routine written inquiries

• Supervised and coordinated activites of dining room personnel to provide fast and courteous service to patrons• Scheduled dining reservations and arranged parties and special services for diners• Maintained and inspected dining room serving stations for neatness and cleanliness, and requisitions table linens and other dining room supplies for tables and serving stations• Totalled receipts at end of shit to verify sales and clear cash register• Collected payment from customers• Lead and trained incoming new employees, as required

• Restructured administrative procedures to streamline functions, eliminate redundancy, and expedite workflow• Provided office manager support to Vice Preisdent and Director of Public Policy and the Senior Lawyer• Composed and distributed inter-departmental memorandums (e-mail, voice and documentary) ensuring timely delivery and receipt of important information while at the time maintaining confidentiality• Arranged for and scheduled appointments for the Vice President, including interviewing callers and making proper referrals; prepared material and made arrangements for meetings as required