Martin Cox Email and Phone Number
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Director level Business Improvement / Programme Manager, innovative, versatile & commercially-astute, with 20+ years’ experience across B2B, B2C, banking, financial, legal, law firm, consulting & corporate sectors. PRINCE2, Lean & Six-Sigma trained, pragmatically applying best practice methods, tools and frameworks.Collaborative approach to successful transformational leadership, engaging with business stakeholders at C-level / Board & 3rd parties, delivering ‘fit for purpose’ operating models and improved customer journeys.Able to translate business requirements into tangible, realistic programme deliverables and outcomes, recognised for quickly picking up knowledge and simplifying complexity and technical terminology.Inspirational as a Business Leader, leveraging an ‘open’ management style to coach, mentor and lead teams of staff, senior executives and professionals, facilitating major cultural transformation and sustainable change.Experience of driving change management, business transformation, service transition, project strategies, Operational Excellence, systems thinking, team mentoring, organisational transformation & benefits realisation.
Genpact
View- Website:
- genpact.com
- Employees:
- 95060
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DirectorGenpact Apr 2022 - PresentLondon, England, United Kingdom
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DirectorAsk Why Ltd Jun 2018 - PresentUnited KingdomAsk Why Ltd helps organisations deliver successful transformations and has an established track record of delivery in different business sectors.We work confidently and effectively at all levels from front line teams to executives using strong engagement and influencing skills, allied to a flexible and pragmatic approach to get things done. This is supported by strong technical skills in change, improvement, operations and project management
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Director Of Business ImprovementShoosmiths Mar 2016 - Mar 2018
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DirectorAsk Why Ltd Feb 2014 - Mar 2016Uk BasedAsk Why Ltd works with our clients to improve their customers experience, deliver tangible returns and engage employees within their companyWe use a range of improvement approaches, including Lean, Operational Excellence and Six Sigma, allied to effective project management and leadership skills to deliver value for our clients.
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Vp - Lean Transformation & Sustainability LeadRbs Markets And International Banking Oct 2011 - Mar 2014Responsible for driving the implementation of a continuous improvement culture through effective coaching and development of Executive teams.Providing thought leadership for the transformation programme to enhance internal capability, the quality of delivery and shape the direction for the organisation.Key achievements include:- Collaboratively built the on-going lean sustainability programme with senior leadership to transition from project to business led implementation to embed improvement in the ways of working- Developed and delivered a 3 stage LERC accredited training programme for all staff from senior management to front line employees to embed lean culture and methodologies across the Finance function- Created and implemented a lean maturity framework to direct and track the adoption of lean and drive tangible benefits- Delivery of improvement projects across a range of Finance functions, including Month End Reporting, Statutory Reporting and Change environments, focusing on improving business controls and cost and delivery improvements.
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Senior Lean Practitioner - Unipart Lean Expert PracticeUnipart Feb 2008 - Oct 2011VariousLeading large scale transformation programmes for a range of clients including Financial Services, Public Sector, Utilities & IT, primarily using Lean techniquesResponsible for developing client capability at all levels from Senior Management and Executive to internal improvement staff as well as identfiying, developing and implementing value adding solutionsManaged the day to day relationship of a large Financial Services Client to suppprt their transformation programme. -
Senior ManagerEquiniti Sep 2007 - Jan 2008Senior Manager for operation delivering adminstration of third party pension schemes.Tasked with embedding lean and six sigma within the operation to improve service delivery. Role underpins delivery of business growth plan.
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Operations ManagerLloyds Tsb Mar 2006 - Sep 2007Management of large departments processing financial service transactions focused on customer service. Delivery of supporting quality, cost & delivery targets as well as developing a lean culture at grass roots level and upwards.People management responsibilities for circa 100 staff including appraisal and performance management. Significant successes in improving morale and staff improvement contributions -
Lean Transformation Manager - Group OperationsLloyds Tsb Jul 2002 - Mar 2006Leading lean programmes across a 2,500 staff operation introducing a system thinking culture with appropriate tools and techniques to improve customer service. Coaching a dedicated team of lean practitioners and providing thought leadership across the business from senior management to operator levels.Running lean and sigma workstreams within processing areas for back office paper and image processes and telephony
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Productivity Improvement ManagerLloyds Tsb May 2000 - Jul 2002Group Operations
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Various Roles In Business Analysis & Customer ServicesLloyds Tsb Sep 1991 - Apr 2000Various
Martin Cox Skills
Frequently Asked Questions about Martin Cox
What company does Martin Cox work for?
Martin Cox works for Genpact
What is Martin Cox's role at the current company?
Martin Cox's current role is Transformation and Business Improvement Consultant @ Genpact, leadership and Kata coach.
What is Martin Cox's email address?
Martin Cox's email address is ma****@****net.com
What skills is Martin Cox known for?
Martin Cox has skills like Lean, Six Sigma, Business Transformation, Sustainability, Strategic Planning, Continuous Improvement, Coaching, Executive Coaching, Business Process Improvement, Business Process Design, Mentoring, Training And Development.
Who are Martin Cox's colleagues?
Martin Cox's colleagues are Pradeep Kumar, Alwin Horo, R V, Jake Tellers, Adriana Ramos, Mohd Asif Ahmed Siddiqui, Veer Singh.
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