Resilinc is the leading cloud provider of supply chain resilience and risk management intelligence and analytics. Industry leaders like Amgen, GM, and EMC rely on Resilinc to mitigate risks end-to-end, while achieving long-term competitive advantage, and building brand and shareholder value.

eviFile is an integrated works management platform that delivers rapid results across any project or programme of works. The platform keeps planners, project managers and field operatives in touch and safe through real time data and reporting.

I was approached to review the status of the current SaaS database setup, preparing results, and presenting reports on the recommended change procedure for moving forwards. I was also involved supporting Box Office staff and Visitor Services on training, system updates, and changes.

Third Light is a software and internet services company based in Cambridge, UK. They develop a web-based SaaS Digital Asset Management product for remote working teams. Clients include United Nations, Cambridge University, Oxford University, the National Health Service (NHS), and commercial brands that include NASCAR, Virgin, and Néstle.The role required working closely with customers on best practices and implementation of their Cloud and Enterprise Digital Asset Management solution. A… Show more Third Light is a software and internet services company based in Cambridge, UK. They develop a web-based SaaS Digital Asset Management product for remote working teams. Clients include United Nations, Cambridge University, Oxford University, the National Health Service (NHS), and commercial brands that include NASCAR, Virgin, and Néstle.The role required working closely with customers on best practices and implementation of their Cloud and Enterprise Digital Asset Management solution. A major part of the role was Customer Success and onboarding meetings with key clients in the UK and abroad, including ITV, Virgin Group, NASCAR, and Fujitsu. Designing, producing, and delivering training courses and required materials for direct customer training and resellers. The courses were continuously improved following customer feedback and as new features were introduced. This also included production of online video materials for regular newsletters and webinars. Show less

ArtVPS was a developer of an interactive rendering software plugin for SketchUp 3D modeling software.My roles as Operations Director was widespread in the company it included Managing the QA, Support, and Development teams to produce rendering software on time and to the highest quality using an Agile based development system. This included acting as the customer, writing and prioritizing user stories and acceptance criteria for the scrum tasks.Preparing presentations and… Show more ArtVPS was a developer of an interactive rendering software plugin for SketchUp 3D modeling software.My roles as Operations Director was widespread in the company it included Managing the QA, Support, and Development teams to produce rendering software on time and to the highest quality using an Agile based development system. This included acting as the customer, writing and prioritizing user stories and acceptance criteria for the scrum tasks.Preparing presentations and demonstrations for end customers, distributors, and resellers. This included producing and recording online video materials. Travel in the UK and abroad for presentations and trade shows. This involved presenting the software in front of large audiences by invitation at several specialist conferences. Show less

Innova Systems are a leading supplier and support company of SolidWorks design engineering software. My role was supporting, presenting, and training the latest versions of SolidWorks mechanical design software to advanced levels.