Martin Dempsey Email & Phone Number

Antrim

Antrim

Provide hardware and software support to a number of clients using a wide variety of technologies, including but not limited to Office 365, Mimecast, HP Desktops & Servers and Watchguard.

Newry

Responsible for the maintenance and development of IT Systems across the AutolineGroupAnalyse current systems and look at new ways to improve them.Development and Implementation of new systems to improve business processes.Maintain organisations effectiveness and efficiency by defining, delivering andsupporting strategic plans for implementing information technologies.Preserves assets by implementing disaster recovery and backup procedures andinformation security and control structures.Recommends information technology strategies, policies and procedures byevaluating organisation outcomes; identifying problems; evaluating trends;anticipating requirementsMaintains quality service by establishing and enforcing organisation standardsEffectively manage the IT Team to ensure business continuity.Management of the Autoline Network including administration of our Active Directoryand Office365 portal and licensing.

Dundonald

Provide front line support in relation to the Capita ONE DatabaseDevelop applications for the staff intranet/internet using Visual StudioProvide reports based on data in an Oracle database to the users requirementsProvide support for any technical issues that occur with the network/users computersCommunicate effectively both on site and over the phone to resolve issuesProvide support for the internet/intranet and upload new pagesTake on Projects of a unique nature such as Digital Signage Solutions using web technology and a Raspberry Pi mini computerHelp test and implement new technology such as mobiles and tablets for corporate use

Dundonald

• Provide front line support in relation to a range of computer related issues• Provide over the phone solutions through troubleshooting • When required resolve technical issues on-site• Communicate effectively both on site and over the phone to resolve issues • Responsible for maintaining the computer inventory

Carryduff

Reporting to the Head Cashier and assisting customers at the till point to process payments in an efficient and friendly manner, maintaining a high level of till security and customer service at all times.

Belfast

• Provide front line support in relation to a range of computer related issues• Provide over the phone solutions through troubleshooting • When required resolve technical issues on-site• Communicate effectively both on site and over the phone to resolve issues • Responsible for maintaining the computer inventory

Bachelor Of Science (Bsc), Computing & Information Technology, 2:2

Activities and Societies: SnookerLevel 3 Modules: Operating System Concepts .NET Web Development Database Systems CIT Project Multimedia.

Higher National Diploma, Hnd In Computing, 5 Distinctions, 10 Merits, 7 Passes

Year 1 Modules: Distinction: Multimedia & Internet Development Merit: Computer Implementation Project, Visual Programming, Introduction.

National Diploma, It Practitioners In Software Development, Merit Pass Pass

Year 1 Modules: Merit: Applications Software Development Pass: Language & Communications, Computer Systems, Business Information Systems.