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Martin Hensley Email & Phone Number

Endpoint Engineer, L3 at National Debt Relief, LLC
Location: Lake Forest, California, United States 9 work roles 1 school
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Current company
Role
Endpoint Engineer, L3
Location
Lake Forest, California, United States
Company size

Who is Martin Hensley? Overview

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Martin Hensley is listed as Endpoint Engineer, L3 at National Debt Relief, LLC, a company with 1530 employees, based in Lake Forest, California, United States. AeroLeads shows a matched LinkedIn profile for Martin Hensley.

Martin Hensley previously worked as Desktop Engineer, L3 at National Debt Relief, Llc and Endpoint Engineer, L3 at Concora Credit. Martin Hensley studied at Saddleback High School Santa Ana, Ca.

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National Debt Relief, LLC

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Profile bio

About Martin Hensley

As an Endpoint Engineer at Concora Credit, I leverage my ten years of IT endpoint engineering and system administration experience and my multiple Microsoft certifications to deliver optimal customer experiences and solutions in a fast-paced enterprise environment. I have a proven track record of migrating legacy and mobile workstation environments, troubleshooting system and user-based issues, and managing the organization's Azure VDI/AVD cloud computing.I am proficient in administering user accounts with Active Directory, SCCM, Intune, Azure AD, and on-prem/O365 hybrid, and I document best practices and support procedures for the L3 team. I also collaborate with leadership and vendors to ensure quality and efficiency, and I continuously identify, measure, and improve IT processes as needed. My goal is to provide excellent service and value to my clients and organization and to learn new technologies and skills that enhance my performance and expertise.

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National Debt Relief, LLC
National Debt Relief, Llc
Endpoint Engineer, L3
Lake Forest, CA, US
Employees
1530
AeroLeads page
9 roles

Martin Hensley work experience

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Desktop Engineer, L3

Current

New York, New York, United States

Continuously identify, measure, and improve IT area processes as needed. Cross-train with team members on existing and new technologiesArchitect and Design: - Develop and implement end-client architecture solutions based on industry best practices. - Design, configure, and optimize windows/macOS environments to meet organizational needs. - Create and.

Jan 2024 - Present

Endpoint Engineer, L3

Beaverton, Oregon, United States

Description: Administer user accounts with Active Directory, SCCM, Intune, Azure AD, and O365 in a fast-paced Enterprise environment. Troubleshoot system and user-based issues escalated to the L3 team for resolution. Defined and documented best practices, solutions, and support procedures. Author KBAs as needed. Assist in image/patching in the.

Jan 2022 - Jan 2024

Senior Engineer, Desktop Engineering L3

Aliso Viejo, California, United States

Description: Administer user accounts with Active Directory, SCCM, Intune, Azure AD, and on-prem/O365 hybrid in a fast-paced Enterprise environment. Troubleshoot system and user-based issues escalated to the L3 team for resolution. Defined and documented best practices, solutions, and support procedures. Author KBAs as needed. Assist in Network.

Jan 2021 - Jan 2022

It Consultant, Desktop Support L2/L3

Aliso Viejo, CA

Description: Process ServiceNow critical and non-critical tickets for Enterprise environment in both the internal network and mobile field. Monitor ticket progress and follow up with internal and external customers to complete resolution. Administer user accounts with Active Directory. Schedule and own outside vendor repair and maintenance tickets for.

Mar 2016 - Jan 2021

Mts Ii - Computer Ops

Irvine, CA

Description: Execute data analysis of server critical and non-critical alerts for Solaris, Windows, HP-UNIX, and Linux based servers within the Cloud Operations center. Monitor ticket progress and follow up with internal and external customers to complete resolution. Schedule and own outside vendor repair and maintenance tickets for Linux, HP-UNIX, and.

Jun 2014 - Dec 2015

Analyst - Customer Service/Technical Support

Irvine, CA

Description: Identified key efficiency drivers, facilitated skill set workshops, and collaborated with call center leadership to improve representative efficiency on calls. Reviewed calls to analyze compliance with code of conduct, provide quality assurance, and investigate consumer account fraud.

Mar 2011 - Jun 2014

Coordinator - Technical Support

Irvine, CA

Description: Provided detailed information on how to setup/configure data and voice products. Verified provisioning and diagnosed device or network issues. Provided troubleshooting for Device Manager and TCP/IP configuration. Followed-up with customers to ensure first call resolution and deliver 100% customer satisfaction.

Oct 2001 - Mar 2011

Technical Support Representative

Mustek, Inc.

Irvine, CA

Description: Resolved complex and non-routine customer concerns. Communicated complex and technical answers clearly and concisely, adjusting language to facilitate customer comprehension. Provided troubleshooting for PC and Mac operating systems and configuration assistance for scanning and digital products.

Mar 1997 - Oct 2001
Team & coworkers

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1 education record

Martin Hensley education

  • Saddleback High School Santa Ana, Ca
    Saddleback High School Santa Ana, Ca
FAQ

Frequently asked questions about Martin Hensley

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What company does Martin Hensley work for?

Martin Hensley works for National Debt Relief, LLC.

What is Martin Hensley's role at National Debt Relief, LLC?

Martin Hensley is listed as Endpoint Engineer, L3 at National Debt Relief, LLC.

Where is Martin Hensley based?

Martin Hensley is based in Lake Forest, California, United States while working with National Debt Relief, LLC.

What companies has Martin Hensley worked for?

Martin Hensley has worked for National Debt Relief, Llc, Concora Credit, Gavs Technologies, Noesis Group, Inc, and Verizon Wireless.

Who are Martin Hensley's colleagues at National Debt Relief, LLC?

Martin Hensley's colleagues at National Debt Relief, LLC include Catherine Parker, Heather B., Haroon Turan, Mark Alcantar, and Christal H..

How can I contact Martin Hensley?

You can use AeroLeads to view verified contact signals for Martin Hensley at National Debt Relief, LLC, including work email, phone, and LinkedIn data when available.

What schools did Martin Hensley attend?

Martin Hensley studied at Saddleback High School Santa Ana, Ca.

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