In today’s fast-paced world, aligning technology with business goals while managing large-scale change is a major challenge. Hiring managers need someone who can bridge the gap between stakeholders, technical teams, and business needs—and that's where I come in. Why me? With over 20 years as a Business Analyst, I turn complex business requirements into actionable, practical solutions. I’m adept at facilitating smooth project execution, refining processes, and managing the full project lifecycle. My expertise spans both Agile and Waterfall methodologies, allowing me to adapt seamlessly to any project environment. I excel in tools like Jira, Azure, and LucidChart, ensuring clear and transparent communication across teams—whether remote or in-person.Recent projects: • Pharmaceutical Industry: As a Business Analyst for a global pharmaceutical company, I led the requirements definition for high-level standards related to Internet Access and Data Categories, managing a cross-functional team of subject matter experts. I also served as Product Owner, overseeing the migration of a Standards Catalogue to a new platform, a project completed two months ahead of schedule.• Digital Health: At Biogen Digital Health, I optimised business processes related to SaMD device handling, shipping, and returns. My work resulted in secure, compliant disposal of returned devices, streamlining a process that had previously been inefficient and unsecured.• Online Gaming: At The Workshop, I defined optimised service and incident management processes for a global helpdesk. This work led to the unification of three geographically dispersed helpdesks (Malaga, Taipei, Auckland) into a single, cohesive unit, significantly improving service delivery consistency.• International Criminal Court: Conducting a gap analysis, I provided critical early-stage recommendations for a document management system upgrade, delivering a Minimum Viable Product definition in just six weeks.Outcomes Achieved on Recent Projects:• Completed migration projects early and within budget • Significantly reduced inefficiencies and improved service delivery• Enabled better decision-making for senior stakeholdersContact Me:I am currently available for contract roles across Europe and the UK, with remote or hybrid options. Let’s connect to explore how I can help your organisation drive sustainable business outcomes. You can reach me via LinkedIn messages.