Christopher Martinez Email & Phone Number

Washington, Dc, Us

• Assisted local authorities and Maryland State Police with special investigations including, but not limited to missing persons, robberies, narcotics, counterfeit currency, and money laundering. • Analyzed player activity focusing on blackjack basic strategy, card counting, and advantage play.• Oversaw and coordinated staff ensuring that the department maintained a proactive work environment.• Trained new hires on department standard operating procedures and CCTV operating… Show more • Assisted local authorities and Maryland State Police with special investigations including, but not limited to missing persons, robberies, narcotics, counterfeit currency, and money laundering. • Analyzed player activity focusing on blackjack basic strategy, card counting, and advantage play.• Oversaw and coordinated staff ensuring that the department maintained a proactive work environment.• Trained new hires on department standard operating procedures and CCTV operating systems.• Conducted employee annual reviews, one-on-one meetings with staff, and daily shift briefs.• Created and implemented guidelines, procedures, and training material to ensure the success of the department. Show less

• Maintained visual coverage of property, assets, and patrons via CCTV. • Executed departmental audits ensuring all personnel are in compliance with company policies.• Conducted internal investigations of personnel involved in creating financial shortages to the company.• Verified and validated transactions conducted by employees at registers/POS utilizing MyMicros software.• Generated detailed reports on all audits, investigations, and incidents conducted.

- Maintained physical and visual security of property and merchandise via CCTV.- Initiated preliminary interviews with personnel considered to be in violation against policies.- Prepared, revised, and organized extensive paper work on external and internal cases.- Conducted monthly audit programs and administered shortage reduction strategies.- Coordinated Loss Prevention staff while developing quality teamwork and open communication.