Martin Friedman Email & Phone Number

Orlando, Florida Area

• Providing assistance in entering, processing, and auditing payroll for Enterprise clientele
• Applying CPP knowledge by providing explanation of payroll laws including taxes, garnishments, and Affordable Care Act to clients
• Provide best practice guidance in creating performance reviews, on-boarding, and employee self-service portal with Human Resources leadership
• Consulting on the crafting and implementation of time and labor polices and time off accruals in order to meet federal, local, and company compliance
• Develop and maintain relationships with assigned portfolio of high revenue multi-state clients
• Utilizes SalesForce products on daily basis

Orlando, Florida Area

• Manage Front Office team in day to day operations
• Scheduling
• Performance Evaluations
• Training
• Budgeting
• Coaching

• Department Lead, directly supervised team of seven people including schedules, performance evaluations, budgets as well as the day to day supervision of the team
• Responsible for Inventory of all items within my division
• Assist housekeeping with room managing
• Responsible for coordination of bell services, front desk operations, room service, and transportation
• Assisted in the upgrade and implementation of various software systems
• Consistently exceeded in my performance evaluations

• Responsible for daily plan to ensure arriving guest preferences were met. Utilized CRM system and developed a daily plan to facilitate action
• Senior point of contact for issue resolution for team
• Train and assist in associate development
• Relief night manager

• Upload and edit information using our ERP
• Ensure revenue is posted and balanced correctly for all revenue departments on a daily basis
• Facilitate a higher quality customer experience with the use of data point retrieved from our systems
• Manager on duty during extended hours

Master'S Degree, Management With A Concentration In Hr

Bs, Marketing