Martin Sylvester Email and Phone Number

A Lead Business Analyst with 21 years of Financial Services industry experience with an excellent track record in enhancing the client experience, streamlining operational efficiency, and technical simplification.An approachable, organised, and driven self-starter, leveraging 10 years of Business Analyst experience supporting projects in systems development, propositions design, operational design, change management, and innovation.Extensive experience in leading and delivering strategic and technical projects within IT estates.Proficiency in both Waterfall and Agile methodologies, including practical application of business analysis tools and techniques.Strong leadership, stakeholder management, and communication skills, capable of bridging business and technical domains.Proven track record in planning and execution of deliverables to timescales. A high degree of problem-solving ability, utilising vast experience in large-scale strategic projects.Key Skills:Stakeholder EngagementRequirements GatheringProcess ImprovementBusiness Process MappingAgile MethodologyUser StoriesScrumSprint PlanningBacklog ManagementLine Management