Martín Jacobo Email & Phone Number

Madrid, Es

Madrid, Community Of Madrid, Spain

• Led the implementation of capacity-building programs in Cambodia, Laos, Thailand, and Vietnam in partnership with UNEP, overseeing timelines, budgets, and cross-functional teams to achieve program goals. Strategically supported and guided in-country initiatives remotely, positively impacting 4 local organizations and indirectly benefiting over 80 business projects.• Built and strengthened partnerships with local organizations and international stakeholders, ensuring project alignment with regional ecosystem needs. Achieved high partnership satisfaction, resulting in the renewal of partnerships for consecutive years of program implementation.

Sicily, Remote

Supported operations and product management at an international environment, ensuring ongoing product development support, as well as managing weekly and monthly marketing campaigns.• Collaborated with clients by understanding their needs and translating them into product backlog and prioritization, using JIRA (worked together with the PO, actively participated in scrum events).• Supported Amplitude implementation. Produced and delivered performance analysis to clients.• Coordinated interdisciplinary teams to deliver marketing campaigns within timeline and budget.

• Researched the market to understand competitors and customers. Created and carried out user research for our target audience. Defined Customer Personas and performed user interviews through surveys and data analysis.• Defined functionality and specifications of the product. Validated hypothesis and created a product roadmap. As a result, successfully launched MVP and the product's webpage using Wordpress.• Performed data-driven iterations by working with developer and UX specialist to perform A/B testing. • Created social media campaigns for Instagram using Canva for the designs and Planoly as a content planner. Also worked with a marketing agency to create campaigns.

Rosario, Santa Fe, Argentina

Accountable for running the business (startup environment). Responsible for sales, financial management, delivering workshops to clients and HR (team building, hiring and performance review processes).• Managed CRM and sales funnel, created specific solutions for each client. Increased B2B sales x 10 within two years. Some of these new clients were Coke, Nestlé, Globant and MELI. • Implemented customer satisfaction surveys to measure customers retention and upgrade sales. Analyzed clients’ performance, through data analysis (excel & pivots). Engagement rate achieved 87%.• Oversaw recycling center´s operations and supply chain. Defined and tracked KPIs according to company OKRs. Led daily operational meetings to track KPIs. Implemented kanban for task management. Headcount grew from 3 to 10 in two years.

Rosario, Santa Fe, Argentina

• Designed and implemented performance quality tests. Defined key variables to be tested and ran production under different settings. Implemented a standardized data collection system and analyzed the data using Excel to identify quality scrap root causes. As a result of these experiments, standardized painting parameters were implemented and led to a reduction of 8% scrap due to quality issues. • Defined and analyzed process metrics. Used data to generate insight and identify opportunities. Implemented a daily production standardization model which led to a 3% improvement in productivity. • Monitored and reported the progress of projects to all stakeholders. Prepared and performed brief presentations to executives and clients to keep the project aligned with their goals.

San Nicolás De Los Arroyos, Buenos Aires Province, Argentina

• Coordinated operation of the blast furnace’s raw materials to ensure productivity and quality standards during monthly maintenance interventions.

San Nicolás De Los Arroyos, Buenos Aires Province, Argentina

• Performed daily analysis to find root causes of quality issues. Processed and analyzed databases using Excel to distill meaningful insights. Implemented action plan and dashboards which led to quality improvements.• Developed a data driven blast furnace thermal model using Excel and VBA used to evaluate blast furnace remaining life time.• Graduated from the Global Trainee Program.

Chubut Y Santa Cruz

Park City, Utah, Usa

• Ensured superior customer experience by addressing customer concerns, demonstrating empathy, and resolving problems through communication with managers and co-workers. • Team player, actively contributed to the group in order to assist the customers, servers and managers.

Park City, Utah, Usa

Bachelor Of Engineering - Beng, Chemical Engineering

Activities and Societies: Vice President of the University of Mar del Plata´s Chemical Engineering Students Association, 2010 to 2012..

Business Leadership Program - Gen Tx, Business Administration And Management, General

Trinity International Grade 7 With Merit

Cultural exchange program. English language studies at St Giles International, London Central.