Successfully managing a portfolio of nine unique Airbnb listings, ensuring top-tier service and creating unforgettable experiences for every guest.Key Responsibilities:Pricing Strategy & Revenue Optimization: Continuously monitor and adjust pricing based on seasonal demand, local events, and market trends to maximize occupancy and revenue.Guest Relations & Communication: Provide timely, friendly, and informative responses to guest inquiries, maintaining excellent… Show more Successfully managing a portfolio of nine unique Airbnb listings, ensuring top-tier service and creating unforgettable experiences for every guest.Key Responsibilities:Pricing Strategy & Revenue Optimization: Continuously monitor and adjust pricing based on seasonal demand, local events, and market trends to maximize occupancy and revenue.Guest Relations & Communication: Provide timely, friendly, and informative responses to guest inquiries, maintaining excellent communication from booking through checkout to foster positive reviews and repeat stays.Property Preparation & Presentation: Coordinate and oversee cleaning, maintenance, and staging of each property to ensure an inviting atmosphere and high standards of cleanliness and comfort.Personalized Guest Resources: Design and prepare custom brochures, including local recommendations, guides, and insider tips, enhancing the guest experience and providing an authentic local touch.Feedback & Improvement Loop: Collect and analyze guest feedback, implementing enhancements to each property based on insights to continuously elevate the guest experience.Crisis & Issue Management: Efficiently resolve any guest issues or property emergencies to ensure smooth and hassle-free stays.Inventory & Supplies Management: Track and manage stock of essential amenities and supplies for each property, ensuring a well-equipped and comfortable environment for every guest arrival. Show less

Revenue Driver: Spearhead initiatives that optimize Orange's largest revenue stream, directly impacting company growth and profitability.Strategic Project Management: Oversee high-impact projects focused on strategic offers for residential customers, including acquisition, retention, and value enhancement (Paušály Plus, Go Europe, Flex/Max, Ideal tariffs, Navzajom zadarmo, Member get Member).End-to-End Offer Leadership: Drive new product offerings from executive approval to… Show more Revenue Driver: Spearhead initiatives that optimize Orange's largest revenue stream, directly impacting company growth and profitability.Strategic Project Management: Oversee high-impact projects focused on strategic offers for residential customers, including acquisition, retention, and value enhancement (Paušály Plus, Go Europe, Flex/Max, Ideal tariffs, Navzajom zadarmo, Member get Member).End-to-End Offer Leadership: Drive new product offerings from executive approval to market launch, ensuring a seamless transition from concept to customer.Cross-Functional Coordination: Lead alignment between B2C and B2B sectors, particularly for voice and data services, optimizing collaboration and resource allocation.Leadership Role: Act as deputy to the Personal & Device Line of Business Manager, contributing to executive decision-making and strategic planning.Product, Project, and Campaign Oversight: Manage product portfolios, project lifecycles, and marketing campaigns, while also providing critical communication support to strengthen brand presence and customer engagement. Show less

During team manager´s long term sick leave acting as team manager leading all activities of our Innovation and Customer Experience team - finishing 2020 activities and preparation, validation of plan for 2021.

• Identify, analyze, specify needs of Postpaid residential customers• Segmented approach to customer• Preparing new offers for residential customers • Deputy manager of Customer Proposition Manager • Responsible for segment performance, figures related to segment• Leading project team (up to 15 people)

• Segment professional with strong focus on Customer Experience, Acquisition and Retention of SOHO and SME, responsible for leading the largest business segments• Winner of 2010 Customer Experience Challenge (Orange group challenge)• Deputy manager of Business Proposition Manager • Responsible for segment performance, figures related to segment• Identify, analyze, specify business segment needs• Participation in developing of Operation marketing plan for… Show more • Segment professional with strong focus on Customer Experience, Acquisition and Retention of SOHO and SME, responsible for leading the largest business segments• Winner of 2010 Customer Experience Challenge (Orange group challenge)• Deputy manager of Business Proposition Manager • Responsible for segment performance, figures related to segment• Identify, analyze, specify business segment needs• Participation in developing of Operation marketing plan for business• Preparing new offers for business customers • Leading project team Show less

• seeking for new sales contacts and opportunities, care of existing customers, pricing, presentations of company and products, deal solution, contracts preparation.• Developing new product – SAP-based branch-oriented solution for small and medium enterprises with its own marketing activities (creating of marketing details, presentations, workshops organizing), managing project team, prepare pricing, contracts and cooperation with suppliers.

sale of mobile solution, presentations, price proposal’s elaborating, trainings, contact with customers

Consulting, customizing, programming, trainings of customers