Direct, organise and schedule RCM maintenance tasks in accordance with and whilst managing associated maintenance systems, conduct assurance and certification of equipment types over their lifecycle. Accountable for weapons, radars, sensors, and communication groups aboard UK survey vessel. Develop and practice a deep understanding of system integration required for troubleshooting and system repair to provide a capability and operations. Maintain discipline and monitor welfare of organisation engineers. Driving significant cost savings and efficiency improvements through effective management of maintenance, repairs. Streamlining processes and implementing best practices, reducing downtime and extending the lifespan of critical systems. Defect investigation and subsequent repair complex integrated systems of electrical and mechanical bias.Lead of shipborne projects of new weapon and communication systems, communicating with external authorities in delivering projects and equipment upgrades, introducing new technologies to RN vessels. Liaising with external stakeholders to ensure equipment installation, trials, and assessments are delivered effectively and to specification. Custodian of high valued (£20M+) inventory including volatile stores, safeguarding resources and minimising waste. Promoting safety and continuous feedback environments using lean and sigma six principles.Providing strategic advice to support broader operational commitments with external stakeholders, helping to avoid costly errors and improve overall operation success. Providing risk assessment and balance cases for ongoing operations or evolutions. Management and direction to large pools of personnel, ensuring support to wider operations, focusing on engagement, wellbeing, and personal training development via mentorship programs.

Capturing personnel deficiency reports, identifying and reporting shortcomings to senior executives, liaising with a multitude of upper to higher-management across the Royal Navy to seek workforce delivery resolutions and promote efficient wider operations. Evaluation of vast and and sensitive data in a timely manner whilst adhering to regulatory laws for managing data. Actively consulted on database management systems design to improve functionality and reduce inputting errors. Conduct data quality assessments and audits identifying issues and creating remedial plans to improve data integrity. Develop and mentor junior members of the team to deliver results to operations aim and objectives.

Manager of maintenance and repair for mechanical weapon systems aboard UK Aircraft Carrier. Leading a team of junior engineers to complete maintenance tasks as required (RCM) and providing level one assurance. Liaising with stakeholders to deconflict of engineering activities to ensure maximum equipment availability to lower risks to operations.Collaboration with external stakeholders to support the delivery of vessels into service. Lead liaison for equipment fits, commissioning and trials for weapon systems. Planned for equipment setting to work, trial checks and inspections keeping close communication with external stakeholders, ensuring tasks were completed within busy programs and fleet-time support periods to specifications. Appointed Head Lead Engineer, responsible for the welfare and discipline of up to 96 peer and junior engineers. Acting as a team lead for ensuring focus and engineering standards were up to specification across all sections, and safe systems of work were followed.

Conducting low-level maintenance and OMDR upon electrical, mechanical, hydraulic and pneumatic systems. Reporting defects and suggesting repair plans to Engineering Manager and other internal stakeholders. Acting as on-call engineer, inspecting and monitoring equipment during night hours in operational environments.Recognised for work ethic and commitment, identified for promotion within first year of work. Time period includes 18 month initial/specialist training and nine month promotional career course.

Responsible for handling a high volume of inbound customer calls, offering tailored solutions through effective up-selling and cross-selling of BT's products and services. Maintaining detailed records of all customer interactions, ensuring accurate logging of inquiries, sales, and follow ups. Exceeded monthly sales targets through strong negotiation and communication skills through continuously updating my knowledge of BT’s product offerings to provide the best possible solutions to clients.

Multi-faced apprenticeship role whilst undertaking Business Administration NVQ Level 2. Responsible for the management of confidential patient records. Daily interaction with NHS clients, requiring strong customer service and interpersonal skills. IT based coding of ailments and treatments to external stakeholders. Accountancy and safe custody of physical monies, taken across NHS South Shields restaurants, shops and charities.