Lisa Martin Email & Phone Number

Newbury, Gb

Driven by a desire to leverage my recruitment delivery experience within business operations, I transitioned to an internal role 3 years ago, to lead a global Support Services team for the complex ERP product Maconomy. To prepare for this transition, I completed ITIL Foundation 4 and applied its principles to the transformation of the People and Operating Model. I also conducted 360 feedback reviews and Leadership Circle Assessments in 2021 and 2024 to ensure I bring high creative competencies to be the Leader the team deserves. I score highest on Purposeful and Visionary, Achieves Results and Courageous Authenticity.I developed and executed an ambitious 3-year plan (within 2 years) to turnaround Customer Satisfaction and Loyalty Scores and successfully implemented a scalable Fit for Future model.

United Kingdom

Reporting to the US-based VP of Global Recruitment, I was hired to revamp the EMEA/ANZ recruitment function through hands-on leadership. External recruitment was costly and new hire attrition was high. By building an in-house model with scalable tools and processes, I significantly improved performance. I won the Presidents Club Award for my impactful contributions and became a trusted advisor.

Newbury

Reporting to the UK Head of Resourcing, I managed the permanent ‘Specialist’ recruitment strategy leveraging both in-house and RPO teams. I also led strategic projects, including the launch of Vodafone’s converged service offering, restructuring the sales team into a Regional Model, and transforming the Technology Enterprise Services business into a System Integrator model.

London, United Kingdom

Leading recruitment with 3 equal key areas of responsibility: Direct Resourcing Lead for EMEA (recruiting and managing a team of 9); recruitment of all Business Enablement Functions (Legal, HR, Finance etc.); and hands-on recruitment of most senior level EMEA wide revenue generating positions.

Reading, United Kingdom

In this role, I managed all revenue-generating and executive-level recruitment across EMEA, leading a team of eight. Key achievements included implementing PSL across EMEA, shifting the team to a goals and objectives approach, reducing time to hire from 90 days to 42 days, and changing the source of hire from 90% agency to 30% agency, 30% employee referral, and 40% direct, enhancing scalability.

Newbury

Ma, Specialized & Technical Translation

Main Languages: Russian, German Subsidiary Languages: Polish Dutch Additional Languages: French, Italian, Finnish

Ba, Russian & German