Martin N. Email & Phone Number

Ottawa, ON, CA

Ottawa, Ontario, Canada

Ottawa, Ontario, Canada

· Coordinate creation of a visual design and theme for the intranet. · Lead projects to improve sections of the intranet and deliver new tools. · Communicate actively with all main stakeholder and user groups. · Manage the flow of data from SharePoint lists into external databases maintained by National Analytics and Business Intelligence units.

Ottawa, Ontario, Canada

· Development of site collections, master pages, site layouts for corporate intranet sites nationwide. · Use Microsoft SharePoint Designer to customize the interface and create custom forms and workflows. · Provide training to site owners, content managers and end-users in the use of SharePoint resources.

Ottawa, Ontario, Canada

· Sale and service of personal lines automobile and property insurance.· Technical writer for documentation used by Sales, Quality Assurance and Underwriting.· Ontario Other-Than-Life (OTL) insurance license.

Springfield, Massachusetts Metropolitan Area

· Sales and service of property, casualty, automobile and other types of insurance. · Massachusetts Property and Casualty insurance license.

Springfield, Massachusetts Metropolitan Area

· Provide retirement education and planning for participants of employer sponsored 401k and pension plans.· Process transactions such as investment selection and balance transfers at participant’s request.· Financial Industry Regulatory Authority (FINRA) Series 6 Registration

Agawam, Massachusetts, United States

· Establish, retain, and deepen relationships with banking center customers and potential customers to achieve team sales goals.· Resolve complex service issues to guarantee customer satisfaction and retention. · Function as personal banker or teller as needed.

Buffalo, New York, United States

· Respond to and resolve sales and/or service inquiries and problems received via telephone.· Analyze and reconstruct account activity or advice of application status as required to fully service the customer.· Seek opportunities to proactively attract, retain and expand customer relationships as appropriate.

Associate Of Arts - Aa, Social Sciences

Under the supervision of the State University of New York, degree in Liberal Arts and Sciences with a concentration in Humanities and.

Business Administration And Management, General

In the years 2010 and 2011, I completed 9 university level courses in Business Administration and Management. These were independent.