Martin Owusu Cmi Fcmgr Email & Phone Number

Harrow, GB

Borehamwood

• Role Outline
• Leading finance and general process improvements in support of the organisational strategy through business analysis.
• Managing and participating in numerous system development and document management projects
• Collaborating with system users to define requirements and identify solutions.
• Present regular updates on progress against the roadmap to relevant stakeholders for system changes
• Work with colleagues in Finance and IT to gather and define… Show more Role Outline

Watford, United Kingdom

• Role OutlineWorked alongside a very busy and demanding sales team of six with overall responsibility for analysing and producing sales reports using Excel. Key accomplishments
• Demonstrated spreadsheet analysis using VLOOKUP and data validation tools on a monthly basis
• Interpreting renewal data to provide monthly and yearly percentage retention
• Monitored sales generation through all stages of the renewal cycle and maintain an 80% renewal rate
• Evaluated trend… Show more Role OutlineWorked alongside a very busy and demanding sales team of six with overall responsibility for analysing and producing sales reports using Excel. Key accomplishments
• Evaluated trend analysis through data forecasting on a weekly basisKey achievements

Colindale

• Role OutlineSupporting over 50,000 partners with launching and running their business, including quality control, website set-up, training and commission queries.Key accomplishments
• Administered report generation and analysis for customer quality assurance for over 120 key partners
• Conducted and improved ongoing performance tracking and success metrics by 23%
• Presented inductions and training for new starters though workshops and presentations to over 60… Show more Role OutlineSupporting over 50,000 partners with launching and running their business, including quality.
• Presented inductions and training for new starters though workshops and presentations to over 60 staff
• Evaluate over 50 surveys each month to improve their experience and company effectivenessKey achievements

London, United Kingdom

• The Utility Warehouse A multi-utility company that provides home phone, broadband, mobile and energy services for over 600,000 residential and business customers. KEY ACHIEVEMENTS
• Promotion to Senior Advisor
• Highest call quality scores on a regular basisRESPONSIBILITIES
• Handling of commission structures, queries and calculations
• Reinstating business partner positions through quality analysis
• Analyse and evaluate business partner surveys… Show more The Utility Warehouse A multi-utility company that provides home phone, broadband, mobile and energy services for over 600,000 residential and business.