Reporting into the Consumer CEO.Directly accountable for largest divisional P&L in RACLeading weekly / monthly Trading & Performance Mgmt Pricing Optimisation across Front and Back book - Breakdown, SME, EuropeanPayment accountability - both Regulatory & Performance Regulatory oversight incl SMCRRetail Product ProfitabilityMember of SLT (since 2016) & Winner of 2022 CEO Award for 2022 Contribution

Reporting into Consumer Roadside Director, with dotted line into CFO.Responsibilities include:Reported into Exec/Board Members over last 4 years. I currently report into the UK Consumer MD.Member of the Senior Leadership Team (SLT) and my position is certified under the Senior Managers & Certification RegimeResponsible for - Managing the Pricing & Payment strategy across new & existing customers.- Payment Strategy, Collection and Revenue Assurance- Profitability of all our retail products: Breakdown, European, SMEAccountable for one of the key RAC strategic pillars - weekly updates with CEO/CFO/CMO on progress. Quarterly update to the Full Board & investors (GIC/CVC Private Equity)Chair Governance Forum on Product & PricingRoadside Revenue P&LManage Trading performance of the Consumer Roadside Division alongside our respective Acquisition & Retention Director'sTechnical Pricing, Underwriting & Product ProfitabilityElasticity and Price Sensitivity ModelingPricing Implementation and system deploymentPricing for European Products, Add Ons and SME

Reporting into the CIO Responsible for managing & delivering commercial Insight across the Group.Include - propensity modelling, segmentation, marketing optimisation, web media spend, CPA analysis, Contact Centre MI support

Responsible for the delivery of an Optimisation transformation across all 'Below the Line' contact channels within the Retail Bank, supported by a multi-million pound business case. The transformation ensures LBG will have an Optimisation process to generate more value and increase loyalty and satisfaction in the customer base & a framework to continuously improve & keep pace with industry leading Optimisation thinking & technology

Senior Modelling Manager, covering- Propensity Models - Econometric Models- Text Analytics- Modelling infrastructure and developmentSpecifically:Managing a team of up to 15 Modellers across a number of different functional disciplines, including Propensity Modelling, Text Mining & Econometrics.Delivered an integrated Propensity Modelling capability x-heritage that has met all Integration requirements & delivered models for downstream customers.Developed and designed NPV models & developed pricing solutions for cards Provided financial modelling expertise to the Marketing community

- Managed the launch of a new Partnership Credit Card - Analysed the value of different recruitment channels & testing marketing and communication strategies- Met recruitment targets through multiple channels, such as Direct Mail, Telephony and E-Commerce. - Ensured all Call Centre marketing material was compliant with current financial legislation- Represented Department as Governance Champion – ensuring compliant with Sarbanes Oxley and BASEL II regulation- Using SAS & SQL