Shift Manager, Logistics And Customer Service.
CurrentVehicle Fleet Management.*Negotiating vehicle rental contracts in line with existing framework.*Managing team of Logistics Service Providers.*Establish vehicle shipment of Finished product schedules(Inter-Brewery shipment, Brewery-Depot shipment, BreweryCustomer shipment).* Ensure that Delivery Officers are aware of their obligation to adhere to Heineken safety rules and procedures.* Ensure that vehicle logbooks and other mandatory or legal document are in place and are used correctly.Equipment and Asset Management.*Management, maintenance and planning of forklift operations within the Brewery.*Ensures that the forklift register is well maintained and updated.*Follow up on incident reports for damaged forklift.*Warehouse Material Handling Equipment management.*Packaging Materials (bottles, cans, PET, crates, pallets, cartons etc) management.Warehouse/Stock Management.*Ensures Stock accountability and reconciliation.*Daily communication of reports to several stakeholders.*Periodic update of Brewery Stock Master data.*Ensures that Warehousing Management is done according to the established SOPs and Train warehouse personnel.Team Management.*Recruits and Monitors the performance of the logistics team through regular appraisals and action plan follow-up.*Provides technical support to the logistics team and if needed training sessions.*Organizes regular meetings, briefings with the logistics, customer service and planning team.*assist in maintaining good inter-team communication, gender balance work environment and takes suitable action when problems occur.Customer Service Management.*Ensures that finished products get to our customers/distributors on time and in perfect condition.*Resolution of our Internal Customer (Packaging department) and our External Customers (Major and Minor distributors) complaint.Planning Management.*Weekly Planning of Production volumes.