Martin Fenwick Email & Phone Number

I'm a competent, driven and highly skilled IT professional currently seeking new career opportunities following recent redundancy. Throughout my employment history I have proven to be a dedicated and committed employee who consistently demonstrates high standards of workmanship through a range of assignments and projects enabling me to develop a broad portfolio of technical, business and customer management skills. I possess outstanding concentration, fault diagnosis and time management skills, coupled with the understanding of meeting company targets and deadlines in order to minimise business disruption.

• It Specialist

  Formerly Ibm

  Mar 2001 - Aug 2017 - Northern England, Scotland

  Responsible for installing, programming and maintaining the IT Infrastructure across IBM's northern based Disaster Recovery locations supporting multiple corporate clients. Key responsibilities - Supporting clients to plan, implement and execute their business continuity technical requirements in readiness for any invocation  - Customer facing lead with responsibility for dealing with client requests and faults for all technical platforms during client tests and invocations  - Responsible for asset management to efficiently manage costs which includes a reuse program - Ensuring client requests are documented by following change management process  - Responsible for preventative maintenance, reporting any issues or faults to service desk, before rectifying them or escalating to relevant vendors and manage resolution  - On Call out of office hours to serve clients when required