Martin Doughty - Dippfs Email & Phone Number

England, United Kingdom

Birmingham, England, United Kingdom

United Kingdom

• All supervisory activities successfully delivered nationally to 4 regions remotely• Motivated advisors to improve KPIs and maintain to a high level• Design & delivery of remote training interventions for advisers and support teams• All CAS planners green rated under the new scheme• Improved advice & file quality with T&C interventions• Several new entrants successfully assessed and inducted to CAS during 2020• Designed and implemented advice quality monitoring & feedback systems• Built key relationship with outsourced QA firm• Transitioned T&C from Competent Adviser to Focus LMS• Nominated TUPE committee member

Birmingham, United Kingdom

• National supervision of authorised business leaders and adviser teams • Reviewed existing T&C provisions and assessed for suitability• Implemented LMS system for T&C and e’learning • Design, development, and delivery of new T & C schemes / initiatives • Creation of Wealth Advisory policies & procedures • Developed in-house systems for KPI monitoring and MI • Attendance at leadership meetings to bring governance in maintaining adviser competence & authorisations • Recruitment and mentoring of supervisor team • Competency-based assessment of new advisers, supervisors, and directors nationally• Induction of new advisers, supervisors, and directors nationally• Training design and delivery for advisory and support staff• Advice process development with national operations and research & policy team• Support to the senior leadership team in improving business performance and quality

• FD point of contact for self-employed Partners in regional business units across the UK• Supervision of regulated advisers• Monitoring of quality and adherence to TCF as part of maintaining Partner competence• Support partners with coaching/counselling, and professional development in business activities and advisory processes• Operation of eLearning/testing/monitoring platform• Training design and delivery to internal and PBU staff• New Partner induction training/sign-off to CAS• Support business units in take-up of FD core propositions and central services• Deliver training as required by F2F and webinar sessions on IO, Advisa Centa, Voyant, and business updates• Desktop analysis of MI to determine development needs• Internal quality investigations/historic business issues/potential risk areas

U.K.

• Multi-site supervision of regulated Financial Planners across the UK • Design, implementation, development, and application of Bluefin T&C schemes • Development and application of new planner induction process / CAS sign-off• Desktop analysis of MI to determine development needs• Formulation and analysis of KPI data to assess R.A.G status of planners• KPI reporting to board level• Supporting advisers with coaching/counselling and professional development where required• Performance management of planners using T&C/compliance processes• Implementation of eLearning/testing/monitoring platform• Member of operational risk and TCF client committees• Liaison with external professional bodies

Legacy project business investigations as part of internal RDR and FSA directed thematic reviews.Assessment of suitability of legacy business against FSA & internal standards.Calculation of potential client redress.Compilation of weekly MI to the board & senior managementLiaison with internal departments and external providersDefining processes to adhere to FSA requirements

Key Accountabilities Sales Management and supervision of IFA 's across Midlands locations.Maintenance of T & C initiatives and risk-based supervisionSupporting MD, and sister company directors in team management, business planning, and development of consultants using self-development and performance management skillsDeveloping monitoring and M I systems to ensure that sales goals are achieved and KPIs maintained (including customer review levels)Maintaining key internal relationships with Sales Support, Compliance, Technical, Telesales, and Finance departmentsKey AchievementsSuccessful induction of 3 new recruits to green rated competent advisers within 6 months of start dates.120% of team target attained in first full business year. (£1.1m commission banked)Totally re-structured T & C scheme throughout the group.Introduced personal goals business planning across the team.Set up and recruited for Employee Benefits team.Implemented quarterly management team reviews.

National mortgage lender B2C arm - National Guarantee)• Reduced staffing levels to 50% and maintained productivity to reduce costs• Stemmed marketing spends to 20% of original budget• Increased T & C activity levels / monitoring on a risk based process• Embedded TCF within the division• Introduced 3rd party referral processes

Key AccountabilitiesManagement, supervision, and development of regulated mortgage advisers.Recruitment / performance management and adherence to T & C scheme requirements Project Management of Barclays WMA referrals and liaison with their regional teams.Development of MI systems for Field Sales monitoring.Liaison with other business stakeholders including Compliance, Telesales, L & D and HR.Mentor for Area Manager Team.

Key AccountabilitiesRecruitment of a Sales Consultant team.Induct / develop consultants to competent status. Operation and application of company T & C scheme. Liaison with other sales channels to create cross-referrals.Management and development of Sales Consultants. Key AchievementsRecruited an 11 strong team that went fully operational in 2 months.Managed out historical poor performers using performance management.Target level production achieved by month 3.Managed close down of the business area and employee terminations.REASON FOR LEAVING - COMPANY CLOSURE

Created and managed a regional team of mortgage advisers who exceeded company target results within 3 months and self-generated 40% of business written.

Built, trained and sales managed a regional team of mortgage and insurance advisers who achieved 125% of company targets.

As one of four Household Channel pilot managers I took a team of introducers and, with training and development,created a highly successful sales team in the Midlands, North Wales, and North West.

Trained new entrants through to FPC qualification and then on to Competent adviser Status.Developed existing Financial Consultants to become more proficient and profitable through performance management and T & C activities to maintain full competence, including quality review of business cases.

I lead a team of Financial Consultants to exceed company standards in all areas, recruited for vacancies, and applied differential management to achieve desired results.

I advised clients on their Investment, pension, protection, and mortgage needs. Always above target in every area I was promoted to lead the team that was originally a part of.

Secondary Education

Education record

O Levels gained in English, Bookkeeping, Commerce, and Statistics. BEC National award in Business Studies.