Marty Beach Email & Phone Number

Northbrook, Il

*Risk mitigation & controls in Enterprise Shared Services*Governance for Information Security, Privacy, and Data Governance*Alignment with Corporate Information Security Program, Policies, and Standard

Northbrook, Il

Responsible for ITSM Problem Process in Allstate Technology & Strategic Ventures. I provide process design & automation for the Problem process, as well as governance for Critical Success Factors, KPI measurements, and process audit support.

Northbrook, Il

IT Problem Manager for Allstate's Sales, Marketing, & Customer Experience Group.

Skokie, Il

ITIL Problem Co-ordination & Management in a technology services and product environment. • Reduced open problem backlog by over sixty percent• Demonstrated reduced incident volume through effective Problem management• Supported implementation of RemedyForce ITIL support tool

Business Process analysis & design, functional specification and testing plan development for IT landscape in Sales & e-commerce. Process enablement in SAP, Oracle, and web services.

ITIL SLA Manager for delivery of IT services to multiple business units. Manage relationship with the business community on behalf of IT. I focus on Production Processes for Paper Manufacturing, Pressure-Sensitive Label, and RFID business lines. ITIL v3 foundation certified.

• Familiar with Process Mapping tools such as ARIS & Savvion Modeler• Trained in Six-Sigma methodology, green belt level• Lead Business Analyst for SAP 4.6C Sales & Distribution functional area. Responsible for configuration to support business processes across all Océ divisions & channels. Proficient in areas of Pricing, Output Control, and Sales Document configuration• Liason to Gartner and other contract research services• Lead role on Imagistics acquisition business integration team.

• Technical Advisor on Enterprise 2 team for Orders & Contracts. Facilitated process migration from OPS system to Corporate Standard Enterprise 1 platform with minimal changes.• Managed team of 12 Project/Technical Leads and Developers for SAP/SD, OMSI, OSI, TSS (Proprietary Océ systems on iSeries AS/400). Designed and implemented ‘Open Order Management’ tool which led to reduced cycle time for Océ machine orders. •Technical Team Lead for Order-to-Cash Team of Enterprise SAP implementation.• Managed specification and implementation process for over 75 technical developments in support of SAP Business Blueprint. • Managed project team to integrate TSS Helpdesk with Océ Common Systems, establishing infrastructure for incident-based support.• Managed staff of Océ and contract developers

Managed Marketing Research function, Dealer & Promotional Marketing, Sales Support

Mba, Marketing

Mba, General Business, Marketing

Bs, Marketing, Economics

Education record