Martyn James Email & Phone Number

Consumer rights expertWith twenty years of experience as an expert and commentator, I’m recognised as one of the leading consumer rights specialists and experts in the UK.I’ve made 12,000 appearances on television and radio since I began broadcasting. My tips, guides and advice feature in the media on average 4,000 times every year.Consumer rights expertiseI regularly work with hundreds of journalists and broadcasters to provide comments, content, advice, information and background briefings on every industry sector, organisation and product in the UK. I’ve built my reputation on the breadth and scope of my knowledge and my passion for helping translate often complex issues in to a language that’s accessible to everyone. From pet insurance to pensions and from travel agents to ticket agencies, I help journalists get the information they need to make the news.Research and responsibilityI specialise in providing context and depth around leading news stories, including providing detailed overviews, giving historical background, unravelling complexities and quirks and assessing their future impact.I’ve built a formidable consumer rights portfolio of expertise across all industries and sectors over the years. But times change quickly and my focus is on adapting this knowledge to interpret both breaking news and anticipate what the future may hold. I also work with a diverse range of other leading experts to get their views on emerging issues and entrenched disputes. Campaigns I’ve worked on some of the biggest consumer campaigns of the last two decades. I’m currently working on numerous topical campaigns and consultations on everything from sector-specific problems to issues arising from the cost-of-living crisis.I’m also working with leading journalists, policy makers, consumer groups, regulators and other experts on a range of campaigns designed to improve customer service and help businesses rebuild trust with people who use their services.

Columns and journalismI began ghost-writing columns for national newspapers a decade ago. Flash forward to the present day and my own columns appear in national and regional newspapers, leading magazines and websites. I’ve learned a lot from my time working with the media. From newspaper to broadcast journalism, I have an established reputation for providing pitched or commissioned features to tight deadlines. ColumnistI’ve written over 2,000 published columns for national newspapers, trade and regional publications and magazines. These include my weekly columns in the Times/Times Money Mentor, the Mirror and my syndicated column that features in 100 newspapers around the UK. I’ve also written features and comment pieces for iNews, the Independent, the Sun, Telegraph, Daily Mail and more. Though the majority of my journalism has focused on consumer, finance and business matters, I’m increasingly being commissioned for comment features, interviews and wider-reaching articles. Content writerAs a consumer rights expert, I have wide-ranging experience in writing about hundreds of products and services in the house style of different publications, websites and blogs. My tips, guidance and columns have featured in some of the best-selling magazines in the country, along with trade publications and B2B titles. I have a well-established reputation for delivering top quality content to tight deadlines and understand the editorial requirements of publishers in the UK first hand.Broadcast and print journalismFor over a decade I have conducted my own investigations for television and radio programmes.As a consumer champion, I regularly take on viewer or listener’s cases, thoroughly researching and investigating all aspects of the story independently and work in partnership with freelance journalists and media outlets to pitch, research and deliver ground-breaking stories.

Television and radio presentingOver the last two decades I’ve made over 12,000 appearances on television and radio.I’m one of the most recognisable expert broadcasters in the UK, achieving widespread recognition for my commitment to making consumer advice accessible and understandable for all viewers and listeners.Broadcast expertiseEvery year, I appear on hundreds of television and radio programmes, from the main news bulletins to primetime consumer and entertainment shows.I’m the consumer rights expert for BBC One’s Rip Off Britain and have been for the last 12 seasons. I’m a regular guest on The One Show/Watchdog, Morning Live, ITV’s Tonight Show and over 20 other ongoing shows for the main broadcasters.I am a regular news commentator for BBC, ITV, Channel 4, Channel 5, Sky and more. I also appear regularly on Radio 4’s Moneybox and You and Yours, along with many commercial radio stations and have a number of weekly features on national and regional radio programmes around the UK.Presenting I have considerable experience hosting and presenting programmes for television and radio. I contribute significantly to the production process, including script writing and development, interviewing guests, research, advertisements and promotions. As a regular broadcaster, I’m a comfortable and adaptable performer with improvisation and editorial skills, working in both live and pre-recorded television and radio. I also host podcasts and have worked with a number of leading presenters as a guest and co-host. Voiceover and advertisingAs part of my long-standing experience in radio and television presenting, I’ve provided voice over narration for broadcasters, from television programmes to trailers and adverts.I’m a trained actor and have an accessible RP accent with a healthy dash of my northern roots. I’m known for my calm and reassuring voice and can adapt to the needs of both corporate and creative clients depending on their requirements.

Corporate services, brand ambassador and hosting/public speaking Brand ambassador:I work in partnership with a number of brands to raise awareness of their products and services. Because of my unique role working with the media as a specialist and expert and as a journalist and broadcaster in my own right means I’m perfectly positioned to both promote and highlight the benefits of the brands I work with. I also provide consultation services and guidance on building an effective and ongoing relationship with the media.The brands I advise or support must meet certain ethical guidelines and provide a positive and beneficial service for the people who use their services. Public speaker and event hosting:I’m an engaging public speaker and provide training in presentation and speechwriting for executives and people working in the media. Keeping an audience entertained requires work, good humour and a light touch. So from keynote speeches to highlights from my long career in business and broadcasting, I have a great deal of experience in keeping audiences engaged.Multimedia content: I provide a range of tips, guides and advice for businesses, regulators, Government-linked organisations, consumer groups and charities. From videos to written commentary and articles, I tailor content to suit the needs and requirements of the businesses and organisations I work in partnership with. In the last year, I have backed campaigns launched by businesses, contributed to reports and white papers and provided a range of support services ‘behind the scenes. From inception to launch, I’m happy to contribute to and support your latest campaigns.