Martynas Vilkas Email & Phone Number

• Ensure quality of performance of Ist Tier Tech SupportSpecialists;
• Participate in internal and external projects and workgroups andrepresent the team
• Create and manage team’s OKRs;
• Have 1 on 1 meetings with assigned teammates;
• Manage team’s work schedule;
• Provide instructions and trainings to Ist Tier new and existingemployees on team workflow and processes;

• Ensure the quality of performance of junior AV specialists and AVspecialists;
• Main contact for AV and junior AV specialists in all mattersrelated to day-to-day work;
• Monitor Interactio customer events and report issues;
• Solve technical issues for assigned customer projects andrequests;
• Develop and offer technical solutions that meet customer needs;
• Provide training and consulting to employees and customers;

• Monitor client events, register and document detected problems,collect statistics;
• Configure Interactio software and run events on clientcomputers;
• Log incidents and errors;
• Provide solutions to customer problems;
• Assistance in QA testing

• Monitor client events, register and document detected problems,collect statistics;
• Configure Interactio software and run events on clientcomputers;
• Log incidents and errors;
• Provide solutions to customer problems;
• Assistance in QA testing;

• Freelance video editing specialist for two American Youtube channels:BaronVonGames, BaronVonTactics;
• Video editor for "Open Mike. Voice for small business" podcast;
• Filming, photography and video editing (events, weddings,advertisements, promos, real estate, sports, product photography).
• Filming, photography with a drone;
• Website creation, graphic design;

Lithuania

• Live broadcasts (sports, TV shows, conferences and seminars) inthe positions of graphics publisher and operator;
• Broadcast supervision - monitoring, problem detection andsolution in cooperation with local broadcast teams abroad;
• Video editing (sports reviews, highlights, commercials);
• Facebook broadcasts;
• Coordination of the broadcast with the customer, testing,execution of the remote broadcast;

Belgium, Holland, Germany, France

• Most of the work was in Belgium as well as business trips toHolland, Germany, France;
• Construction of tents, scenes, scaffolding and other structuresfor various events and festivals;
• Supervision of other support staff, distribution of work;

Lithuania

• Maintenance, upload and update of car rims and tiresadvertisements;
• Car wheel, tire photography, photo editing;
• Wheel transportation, warehousing and other auxiliary work

Lithuania

• Creating car parts advertisements in Lithuanian and Englishlanguages;

Bachelor'S Degree, Information Technology (Multimedia And Internet Technology Studies)

Computer Science

Secondary Education