A commercial manager experienced in bridging gaps between Sales and Finance, I've delivered sound commercial decision-making, business cases and strategic channel changes with ROI growth.I consider myself an expert in channel commissions, targets, KPIs and performance management that make sales channels hungry for sustained success. I've achieved this through cross-unit collaboration and leadership, working with Marketing, Product and Finance stakeholders to turn strategies into reality.B2B/SME and Franchise commercials are a speciality, but my experience and interest stretches across Retail, Mass Market, FMCG, and online. New growth technologies such as IoT, IT and other nascent digital services are a particular passion for me.With experience managing a team of several commercial, business and reporting analysts, plus legal support, my style is one of active engagement, knowing when to lead, when to delegate, and when to listen.I've had experience in tough channel partner and supplier commercial negotiations and dispute resolutions, always ensuring both partners get the commercial outcomes they deserve.Commercial modelling and data analysis remains a passion, often for large scale channel-wide projects of challenging scope and complexity.Contract management is something I have had a strong hand in, as well as interaction reporting development for contact centres, online, and outbound channels using Power BI, Tableau and Business Objects data reporting tools.