Marvin Tiu

Marvin Tiu Email and Phone Number

Technical Support Engineer @ Elisha Telecom Group, Inc.
london, greater london, united kingdom
Marvin Tiu's Location
Metro Manila, National Capital Region, Philippines, Philippines
Marvin Tiu's Contact Details

Marvin Tiu work email

Marvin Tiu personal email

About Marvin Tiu

As a Technical Support Engineer at Elisha Telecom, I have over 16 years of experience in the Voice over Internet Protocol (VoIP) industry, providing technical support and tailored solutions to customers across various sectors. I have a strong background in cloud computing, IP PBX systems, Teams integration, SIP gateways, SIP phones, DID/DDI provisioning, SIP trunking, number porting, and account management.I am passionate about delivering excellent customer service, troubleshooting and resolving technical issues, and developing and maintaining customer relationships. I am also committed to continuous learning and professional development, as evidenced by my AWS Certified Cloud Practitioner certification and my ISC2 Certified in Cybersecurity certification. I recently completed the Google Cybersecurity Professional Certificate on Coursera.My goal is to leverage my skills and expertise to help Elisha Telecom grow and innovate in the cloud PBX market.

Marvin Tiu's Current Company Details
Elisha Telecom Group, Inc.

Elisha Telecom Group, Inc.

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Technical Support Engineer
london, greater london, united kingdom
Website:
elishatelecom.com
Employees:
8
Marvin Tiu Work Experience Details
  • Elisha Telecom Group, Inc.
    Technical Support Engineer
    Elisha Telecom Group, Inc. Nov 2007 - Present
    Pasig City, Philippines
    - Provides immediate response to technical issues concerning VoIP via phone, email, chat and on premise.- Configures different types of VoIP devices such as IP PBX appliances, SIP phones, VoIP gateways (FXO, E1 and GSM), Analog telephone adapters and telephony interface cards.- Remote support on our European clients using phone and remote desktop tools.- Acts as a Quality Assurance officer for our in-house invoicing.- Provides quotations and proposals (Pre-sales).- Post sales support
    View
  • Ambergris Global Solutions, Inc.
    Technical Support Associate
    Ambergris Global Solutions, Inc. Dec 2006 - Jan 2007
    Taguig City, Philippines
    Immediate response to global customers via email.
  • Metasystems Development, Inc.
    Imaging Assistant
    Metasystems Development, Inc. Nov 2004 - Apr 2006
    Mandaluyong City, Philippines
    Operates scanners using a document imaging software converting printed media into digital format. Other responsibilities are indexing and archiving of image files.

Marvin Tiu Skills

Mobile Devices Telephony Customer Service Asterisk Voip Protocols Sip Ip Pbx Linux System Administration Mysql Ip Phones Networking Html Microsoft Office English Windows Centos Virtualbox Technical Support Voip Troubleshooting Software Installation Linux Telecommunications Management Gsm Open Source Php Ip Databases System Administration Sip Open Source Software Software Development Computer Hardware Tcp/ip Voice Over Ip Session Initiation Protocol

Marvin Tiu Education Details

Frequently Asked Questions about Marvin Tiu

What company does Marvin Tiu work for?

Marvin Tiu works for Elisha Telecom Group, Inc.

What is Marvin Tiu's role at the current company?

Marvin Tiu's current role is Technical Support Engineer.

What is Marvin Tiu's email address?

Marvin Tiu's email address is ma****@****com.com

What schools did Marvin Tiu attend?

Marvin Tiu attended Coursera, Coursera, Ama University.

What are some of Marvin Tiu's interests?

Marvin Tiu has interest in Computers In General, Voice Over Internet Protocol, Personal Computers And New Technologies, Mobile Devices.

What skills is Marvin Tiu known for?

Marvin Tiu has skills like Mobile Devices, Telephony, Customer Service, Asterisk, Voip Protocols Sip, Ip Pbx, Linux System Administration, Mysql, Ip Phones, Networking, Html, Microsoft Office.

Who are Marvin Tiu's colleagues?

Marvin Tiu's colleagues are Allen Nopre, Leizyl Morales, Marvin Tiu, Prospero Lacaba.

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