Sales Engineer
• Qualified and closed 10 leads into maintenance and project contracts through strategic lead qualification processes, securing Deyaar Developments as a key client.• Enhanced customer satisfaction with 30 clients and rectified operational confusion and delays, leading to streamlined service delivery.• Programmed a work management frameword for field engineers communication, enhancing project completion times by 15%.• Deployed a new outsourced CRM framework, resulting in a 20% increase in lead generation.