Mary Balash Email & Phone Number

Barcelona, Catalonia, Spain

Barcelona, Catalonia, Spain

• Throughout this year, I focused on my career transition to UX Research and Design (with additional time taken to permanently establish myself in Spain)• Completed CareerFoundry's UX Research and Design course with an emphasis on User Interface Design• Conducted user research and applied user-centered design process to develop SheThrives, an app supporting women in STEM • Identified user needs and goals through interviews and surveys • Developed user personas, flows, usability and preference tests • Created visual design for Fitted, a modern and fun fitness app • Designed multiple prototype iterations based on feedback • Attended Smashing UX Design Conference in Antwerp and completed full-day Figma workshop

Graz, Styria, Austria

• Completed Fulbright Austria's English Teaching Assistantship program• For one school year, I worked closely with teachers to learn about students' personal language goals • Taught engaging lessons focused on cultural comparisons based on students' interests• Created supportive learning environments and practiced English conversation with elementary through high school students• Served as a judge for English creative writing contest

Greater Los Angeles Area

• Headed team focused on supporting client educators• Led regular meetings to keep stakeholders informed, engaged, and satisfied with team progress and results• Managed company’s use of internal database tool, collected team feedback, prioritized process and usability issues • Regularly communicated with external developers to improve database system based on team needs• Collaborated to ensure processes, documents, and communications were customer focused• Worked across teams to establish annual recruitment goals and build competitive candidate pool• Identified school-educator matches based on thorough understanding of business and client needs• Advocated on behalf of candidates to top school administrators

• Introduced educators to placement services, personally discussed their search needs, and provided ongoing support• Created and administered feedback surveys, analyzed results, and implemented findings to improve candidate experience• Conducted research and outreach focused on targeted recruitment and increasing candidate pool diversity• Exceeded annual company recruitment and placement goals

• Worked with team to plan and host large connection events• Created and led recruitment presentations at career fairs• Supported client educators in competitive career searches

Ux Research & Design: Immersion Program

• Completed intensive User Experience Research & Design coursework • User Interface design specialization

Master'S Degree, Sociology Of Education

• Education and Diversity: Comparative Perspectives summer program in Accra, Ghana • Research Consultant for U.S. Department.

Bachelor Of Arts (Ba), Sociology

Education record

International Baccalaureate Diploma Candidate