Mary Balash Email & Phone Number

Barcelona, Catalonia, Spain

Barcelona, Catalonia, Spain

• Throughout this year, I focused on my career transition to UX Research and Design (with additional time taken to permanently establish myself in Spain)
• Completed CareerFoundry's UX Research and Design course with an emphasis on User Interface Design
• Conducted user research and applied user-centered design process to develop SheThrives, an app supporting women in STEM
• Identified user needs and goals through interviews and surveys
• Developed user personas, flows, usability and preference tests
• Created visual design for Fitted, a modern and fun fitness app

Graz, Styria, Austria

• Completed Fulbright Austria's English Teaching Assistantship program
• For one school year, I worked closely with teachers to learn about students' personal language goals
• Taught engaging lessons focused on cultural comparisons based on students' interests
• Created supportive learning environments and practiced English conversation with elementary through high school students
• Served as a judge for English creative writing contest

Greater Los Angeles Area

• Headed team focused on supporting client educators
• Led regular meetings to keep stakeholders informed, engaged, and satisfied with team progress and results
• Managed company’s use of internal database tool, collected team feedback, prioritized process and usability issues
• Regularly communicated with external developers to improve database system based on team needs
• Collaborated to ensure processes, documents, and communications were customer focused
• Worked across teams to establish annual recruitment goals and build competitive candidate pool

• Introduced educators to placement services, personally discussed their search needs, and provided ongoing support
• Created and administered feedback surveys, analyzed results, and implemented findings to improve candidate experience
• Conducted research and outreach focused on targeted recruitment and increasing candidate pool diversity
• Exceeded annual company recruitment and placement goals

• Worked with team to plan and host large connection events
• Created and led recruitment presentations at career fairs
• Supported client educators in competitive career searches

Ux Research & Design: Immersion Program

• Completed intensive User Experience Research & Design coursework • User Interface design specialization

Master'S Degree, Sociology Of Education

• Education and Diversity: Comparative Perspectives summer program in Accra, Ghana • Research Consultant for U.S. Department of.

Bachelor Of Arts (Ba), Sociology

Education record

International Baccalaureate Diploma Candidate