* Energise, influence and motivate my team to deliver outstanding service and performance * Review KPIs and analyze sales data to identify areas for improvement and introduce strategies to help exceed store targets * Consistently ensure policies, operational standards and procedures are communicated, understood & implemented  * Always communicate efficiently, both on the floor and behind the scenes. Develop and maintain relationships across the business, with customers and… Show more * Energise, influence and motivate my team to deliver outstanding service and performance * Review KPIs and analyze sales data to identify areas for improvement and introduce strategies to help exceed store targets * Consistently ensure policies, operational standards and procedures are communicated, understood & implemented  * Always communicate efficiently, both on the floor and behind the scenes. Develop and maintain relationships across the business, with customers and community partners * Drive the Sweaty Betty brand in the community by building relationships and seeking new marketing techniques and inventive ways to drive traffic and increase sales  * Identify innovative and creative methods to consistently go above and beyond when it comes to boosting customer loyalty  * Take ownership over stock management and executing visual merchandising guidelines, contributing towards and delivering on store KPIs * Be the product expert and knowledgeable trainer, educating the team and advising customers * Foster a supportive, productive and inclusive environment, always putting the team first * Partner with the wider business to ensure prompt placement of stock and take responsibility for the smooth running of the store overall Show less

• Responsible for day to day running of the Castle & Park when open to the public.• On-duty for weekly weddings, co-ordinating the timings and working closely with multiple suppliers.• Conduct venue viewings with potential clients, responding to enquiries, and implementing bookings.• Working alongside other departments to ensure all necessary works and maintenance are completed.• Overseeing Health and safety, fire alarms and emergency lighting, first aider and on-call.•… Show more • Responsible for day to day running of the Castle & Park when open to the public.• On-duty for weekly weddings, co-ordinating the timings and working closely with multiple suppliers.• Conduct venue viewings with potential clients, responding to enquiries, and implementing bookings.• Working alongside other departments to ensure all necessary works and maintenance are completed.• Overseeing Health and safety, fire alarms and emergency lighting, first aider and on-call.• Assisting the manager with clerical work such as staff timesheets.• Organising the 3-month winter clean schedule to delegate and distribute jobs among the team. Show less

• Operating phone lines for room and restaurant bookings and enquiries, outgoing calls to confirm upcoming bookings and upsell spa treatments and extras.• Responding to hotel emails to manage enquiries and resolve any issues. Sending daily emails to upcoming guests to confirm all details of their bookings and push upselling of extras.• Reception duties including check-ins and outs, assisting guests and operating phone line.• Use of two different operating systems: Quadranet and… Show more • Operating phone lines for room and restaurant bookings and enquiries, outgoing calls to confirm upcoming bookings and upsell spa treatments and extras.• Responding to hotel emails to manage enquiries and resolve any issues. Sending daily emails to upcoming guests to confirm all details of their bookings and push upselling of extras.• Reception duties including check-ins and outs, assisting guests and operating phone line.• Use of two different operating systems: Quadranet and Opera. Show less

• Improved store contribution from 25% to 50% and increased annual sales figures by £250k.• Managing a team of up to 10 members; including recruitment, development, coaching and well- being.• Delivering high standards of customer service that always exceeds expectation.• Training all team members to be experts on product and procedures to ensure customers receive the best standard of customer experience.• Administrative duties: rota, time sheets and payroll, managing petty cash… Show more • Improved store contribution from 25% to 50% and increased annual sales figures by £250k.• Managing a team of up to 10 members; including recruitment, development, coaching and well- being.• Delivering high standards of customer service that always exceeds expectation.• Training all team members to be experts on product and procedures to ensure customers receive the best standard of customer experience.• Administrative duties: rota, time sheets and payroll, managing petty cash budgets, stock control, consumables, banking.• Working to meet KPI's: high targets, UPT and ATV, new customer acquisition, customer retention. Both encouraging the team and leading by example to drive forward sales and achieve company objectives.• Events management: making the store a wellness hub for the local community by providing weekly fitness classes, monthly wellness workshops, collaborations with local businesses and studios and hosting pop-up shops.• Visual Merchandising - adapting instructed panel displays to fit the layout of the store and meet the desires of our local customer. Ensuring the clothing and store standards are immaculate to reflect the high quality of the product and brand image.• Lead by example: ensuring that myself and the team encompass the core values of the company.• Key holder: opening and closing security responsibilities. Show less

Assisting boutique Manager in day to day running of the Boutique.Working to multiple sales driven targets.Managing a team of up to 10 staff.Organising rotas and time sheets.Stock control.Banking and key holder responsibilities.Working with local studios and instructors to organise fitness classes and events in store.Training staff.Temporary manager for 7 weeks whilst the manager was away with the company. Interviewing and hiring new employees.Working to a… Show more Assisting boutique Manager in day to day running of the Boutique.Working to multiple sales driven targets.Managing a team of up to 10 staff.Organising rotas and time sheets.Stock control.Banking and key holder responsibilities.Working with local studios and instructors to organise fitness classes and events in store.Training staff.Temporary manager for 7 weeks whilst the manager was away with the company. Interviewing and hiring new employees.Working to a high standard of customer service, always going the extra mile to provide customers with the best possible experience. Personal shopping. Show less

Kinsey's Crafts hand-makes bespoke vintage-chic textile soft furnishings and gifts, made from new, vintage and up-cycled fabrics. All items can be personalised through custom orders, so that you can own a completely unique product for an affordable price.

· Military and adventurous training· Leadership development· Guest hosting high-ranking members of the military at dinners· Confidence building and working as a team· Administration assistant· Bar work on training nights and big events.· Charity Fundraising Representative for ABF The Soldiers' Charity

· Serving customers; cash handling and working to sales driven targets· Working in busy, high-pressured environments· Stock control· Responsible for continuous staff training and inductions for new team members· Maintaining high levels of cleanliness· Closing responsibilities· Handling customer complaints· Visual merchandising: building promotional display material· Employee Forum Representative: responsible for proactively making positive and effective changes… Show more · Serving customers; cash handling and working to sales driven targets· Working in busy, high-pressured environments· Stock control· Responsible for continuous staff training and inductions for new team members· Maintaining high levels of cleanliness· Closing responsibilities· Handling customer complaints· Visual merchandising: building promotional display material· Employee Forum Representative: responsible for proactively making positive and effective changes to efficiency in the workplace and job satisfaction· Responsible for marketing on and off site· Recorded film reviews for Star Radio· Organized competitions and prizes onsite and offsite· Working with local charities to raise funds in conjunction with film releases· Building strong relationships with Regional Marketing Executives of Distribution companies to secure special promotional material and prizes. Show less

· Serving customers, cash handling· Waitress duties· Decorating cakes and light baking· Attending to customers specific needs and taking event orders via telephone· Stock control· Barista coffee making duties