Mary Devorak Email & Phone Number

• Approve account receivable and payable adjustments
• Analyze customer’s delinquent balances and activity
• Initiate collection and negotiate with delinquent customers on finance portfolio and supply portfolios
• Discuss account resolutions with internal parties such as operations mangers, credit managers and sales reps
• Initiate and authorize customer finance contract receivable adjustments

• Keep abreast of changes, developments and new products in their area of responsibility and advises the Brand Manager of potential applicability and, as directed, conducts studies and analysis.
• Attend, contribute to and participate in regular departmental and Brand meetings.
• Prepare and analyze reports prior to market meetings.
• Watch Client portfolio for trends and escalate as needed to Client Relations Specialist Senior.
• Work with Buying Specialist Senior/Supervisor and… Show more
• Work with Buying Specialist Senior/Supervisor and Client Relations Specialist Senior on relooks for Client accounts.

• Keep abreast changes, developments and new products in their area of responsibility and advises the Client Relations Specialist Senior of potential applicability and, as directed, conducts studies and analysis.
• Attend, contribute to and participate in regular departmental meetings.
• Report to Client Relations Specialist Senior on a scheduled basis on activities and immediately on significant issues.
• Build and foster long term relationships with all who conduct business with… Show more
• Build and foster long term relationships with all who conduct business with PCI.
• Assist Client Relations Specialist Senior and New Client Relations Specialist Senior all essential job functions as needed.

• Processed applications according to procedure which includes fielding incoming calls to process credit applications over the phone.
• Performs verification process which includes reviewing contract details with customer, verifying the customer’s identity, and ensuring their overall satisfaction and knowledge of financing terms and process.
• Performs correcting process by comparing and updating electronic copies of applications and contracts with information entered in system during… Show more
• Performs correcting process by comparing and updating electronic copies of applications and contracts with information entered in system during application and verification processes. Show less

• Take incoming phone calls, respond and document, or transfer to the appropriate person
• Sends letters on assigned accounts.
• Addresses emails received from various customers.
• Performs various recovery tasks as assigned
• Make outbound calls to customers after contract has been paid on or after the cancelation date, to re-verify terms and address any issues prior to the first payment date.
• Complete projects as assigned.

As a client service rep I would be the last person they saw at the store.I would assist in finishing and ringing the transaction for them.I would also suggest any additional accessories needed to help them. I would also suggest our protection plans to help make their merchandise last loner if so applicable. I also assisted with our customer service area.

As the office assistant I helped with duties around the office. I would answer phone, fax and copy documents as needed. I also entered reports into the computer system and filed them. I also did the daily deposit and accounts receivable.