Mary Devorak Email & Phone Number

• Approve account receivable and payable adjustments• Analyze customer’s delinquent balances and activity• Initiate collection and negotiate with delinquent customers on finance portfolio and supply portfolios• Discuss account resolutions with internal parties such as operations mangers, credit managers and sales reps• Initiate and authorize customer finance contract receivable adjustments

• Keep abreast of changes, developments and new products in their area of responsibility and advises the Brand Manager of potential applicability and, as directed, conducts studies and analysis.• Attend, contribute to and participate in regular departmental and Brand meetings. • Prepare and analyze reports prior to market meetings.• Watch Client portfolio for trends and escalate as needed to Client Relations Specialist Senior.• Work with Buying Specialist Senior/Supervisor and… Show more • Keep abreast of changes, developments and new products in their area of responsibility and advises the Brand Manager of potential applicability and, as directed, conducts studies and analysis.• Attend, contribute to and participate in regular departmental and Brand meetings. • Prepare and analyze reports prior to market meetings.• Watch Client portfolio for trends and escalate as needed to Client Relations Specialist Senior.• Work with Buying Specialist Senior/Supervisor and Client Relations Specialist Senior on relooks for Client accounts.• Report to Client Relations Specialist Senior on a scheduled basis on activities and immediately on significant issues.• Function as Client Relations Specialist Senior and in all essential job functions as needed.• Work with Clients to provide information to them about Preferred Credit and what is offered as well as fielding issues or complaints in regards to their accounts to Client Relations Specialist Senior. Show less

• Keep abreast changes, developments and new products in their area of responsibility and advises the Client Relations Specialist Senior of potential applicability and, as directed, conducts studies and analysis.• Attend, contribute to and participate in regular departmental meetings. • Report to Client Relations Specialist Senior on a scheduled basis on activities and immediately on significant issues.• Build and foster long term relationships with all who conduct business with… Show more • Keep abreast changes, developments and new products in their area of responsibility and advises the Client Relations Specialist Senior of potential applicability and, as directed, conducts studies and analysis.• Attend, contribute to and participate in regular departmental meetings. • Report to Client Relations Specialist Senior on a scheduled basis on activities and immediately on significant issues.• Build and foster long term relationships with all who conduct business with PCI.• Assist Client Relations Specialist Senior and New Client Relations Specialist Senior all essential job functions as needed.• Work with Clients to provide information to them about Preferred Credit and what is offered as well as fielding issues or complaints in regards to their accounts to Client Relations Specialist Senior• Perform the functions of a Call Center Origination Representative as needed Show less

• Processed applications according to procedure which includes fielding incoming calls to process credit applications over the phone. • Performs verification process which includes reviewing contract details with customer, verifying the customer’s identity, and ensuring their overall satisfaction and knowledge of financing terms and process. • Performs correcting process by comparing and updating electronic copies of applications and contracts with information entered in system during… Show more • Processed applications according to procedure which includes fielding incoming calls to process credit applications over the phone. • Performs verification process which includes reviewing contract details with customer, verifying the customer’s identity, and ensuring their overall satisfaction and knowledge of financing terms and process. • Performs correcting process by comparing and updating electronic copies of applications and contracts with information entered in system during application and verification processes. Show less

• Take incoming phone calls, respond and document, or transfer to the appropriate person • Sends letters on assigned accounts. • Addresses emails received from various customers. • Performs various recovery tasks as assigned • Make outbound calls to customers after contract has been paid on or after the cancelation date, to re-verify terms and address any issues prior to the first payment date. • Complete projects as assigned.

As a client service rep I would be the last person they saw at the store.I would assist in finishing and ringing the transaction for them.I would also suggest any additional accessories needed to help them. I would also suggest our protection plans to help make their merchandise last loner if so applicable. I also assisted with our customer service area with returns and exchanges. I would help customer when needed exchanging on items or returning items.I would also assist customers as… Show more As a client service rep I would be the last person they saw at the store.I would assist in finishing and ringing the transaction for them.I would also suggest any additional accessories needed to help them. I would also suggest our protection plans to help make their merchandise last loner if so applicable. I also assisted with our customer service area with returns and exchanges. I would help customer when needed exchanging on items or returning items.I would also assist customers as needed with issues they had with their merchandise. Show less

As the office assistant I helped with duties around the office. I would answer phone, fax and copy documents as needed. I also entered reports into the computer system and filed them. I also did the daily deposit and accounts receivable.