Mary Doerr Email & Phone Number

Richmond, Virginia, United States

• Research new trends & processes of specialty coffee
• Select, roast & taste samples of potential purchases
• Analyze cost vs. profit of each origin in retail and wholesale
• Maintain an inventory of international coffee origins
• Order & coordinate pallet delivery
• Organize & track each coffee’s purchase history & ultimate destination

• Correspond & collaborate with wholesale clientele
• Develop & implement wholesale program directives
• Refine custom roast profiles for each origin of coffee
• Hire, train, supervise, & review production staff
• Ensure proper order fulfillment by customer’s expected date
• Direct deliveries of final product to clients

Richmond, Virginia, United States

• Hired, trained, supervised, & reviewed entire staff of up-to 26 persons
• Mediated staff interactions & disputes
• Upheld company culture & staff morale
• Ensured that customers have an exceptional experience
• Designed & ordered custom merchandise
• Ordered & stocked all inventory items

Richmond, Virginia, United States

• Handled cash & opening/closing of the register
• Retained knowledge & set-up of the POS system
• Aided customers in retail purchases, as well as their drink orders
• Operated & maintained a manual Synesso Hydra espresso machine
• Cleaned & maintained the space for the best possible customer experience